Presales Executive
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
- Make troubleshooting in case of faults or service outages
- Find root cause of faults and take corrective actions
- Work in a proactive way to prevent incidents
- Give support to other teams
- Ensure that all Core services are planned and implemented in a resilient approach
- Ensure that current Core Network configurations are the same as they planned
- • Contribute to VF Sales and Marketing strategies for VF strategic segment to ensure VF Turkey realizes its ambitions for the short-mid and long term.
- Clear understanding of customer needs, addressing the right Vodafone solutions and creating customer-specific technical solutions
- Identify and address customers critical technical issues (escalations) and non-technical issues, and coordinate necessary support activities.
- Ensure of understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical needs.
- Creating presentations and demonstrations that summarise the simple technical and business benefits of the solution .
- Understand the customer's business, strategy, needs and solution requirements, and translate these into Vodafone services.
- Help the Sales Rep and solution sales team respond to RFI/RFP’s.
- Ensure all activities are applied inline with time tables and budgets so that VF Turkiye can achieve its annual results and revenue targets
Who you are
- University Degree with Electronic, Computer, Telecommunication or Mathematics Engineering
- At least 2 years Telco Connectivity/UC/Security Presales experience, at least 6 years work experience
- Very good technical knowledge of Fixed Connectivity, SDWAN, DWDM, MPLS
- Technology certifications from prominent vendors in Network, SD-WAN and Cybersecurity domains will be considered a plus
- Unified Communication tech. knowledge is a plus
- CCNP level of networking technologies is a plus
- Military service completed (for male candidates)
- Very good command of English
- Excellent interpersonal relationship building skills
- Strong analytical skills
- Ability to understand and capture business and technical requirements
- Driving license (B class)
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
We like to keep them flexible:
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Digital meal voucher
- Flexible transportation allowance.
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye
Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.