Solution Engineer

Position characteristics

We can offer this position on a part-time basis, if this suits your preferences.

As a Solution Engineer, you will provide expert technical consultancy and solution design support, acting as a trusted partner between our customers, Sales and Delivery teams. You will play a key role in translating business needs into innovative and commercially viable solutions across voice, connectivity, cloud, security and mobile services.

From initial customer engagement through solution design and handover to implementation, you will help shape end-to-end solutions that deliver real value to our business customers.

Introduction

We can also offer this role as a part-time position, depending on your availability and preference.

In this role, you will provide specialist technical support and solution consultancy, acting as an interface between customers, Sales and Delivery teams. You will support pre-sales activities across voice, data connectivity, security, cloud and mobile services, design end-to-end customer solutions, and ensure a smooth handover to implementation and post-sales teams.

What will you do?

• Provide technical consultancy and solution design across voice, data connectivity, security, cloud and mobile services for new and existing business customers.
• Analyse customer business and technical requirements and translate them into technically sound and commercially viable solutions.
• Design complex end-to-end solutions using the relevant Vodafone portfolio, taking into account feasibility, dependencies, risks, security, supportability and customer experience.
• Estimate technical costs and prepare the technical inputs required for customer proposals, tenders and business cases.
• Create solution documentation, including high-level designs, bills of materials, assumptions, service dependencies and implementation requirements.
• Present recommended solution architectures and value propositions to customers and provide strong technical support to Sales teams, external partners and internal stakeholders.
• Provide expert consultancy throughout the pre-sales lifecycle, from discovery and requirements analysis through solution design and commercial support to implementation handover.
• Coordinate specialist inputs and work closely with portfolio, network, platform, security, delivery and operations teams.
• Support solution validation and ensure a clear and effective handover to implementation and post-sales teams.
• Build trusted customer relationships and identify opportunities for cross-selling and portfolio expansion.
• Contribute to operating models, procedures and processes required to support proposed solutions.
• Promote consistent solution-design standards, share best practices and help resolve complex technical and architectural issues.
• Perform other job-related duties resulting from the scope of the role or assigned responsibilities.

What knowledge and skills do we expect?

• Strong knowledge of IT and telecommunications solutions for business and corporate customers
• Strong understanding of IP networking, fixed and mobile data connectivity, internet access, SD-WAN, LAN/WLAN, legacy VoIP voice technologies
• Knowledge of local and international access providers, technology partners and their service capabilities
• Good understanding of telecommunications and ICT technologies, including fixed voice, fixed and mobile data, cloud platforms, cybersecurity, unified communications and managed services
• Good understanding of solution architecture, service integration and security principles, including dependencies between customer premises, access networks, core platforms and cloud environments
• Excellent communication, presentation and customer-facing consultancy skills
• Ability to coordinate complex opportunities and manage multiple priorities, stakeholders and deadlines
• Awareness of market and technology trends across connectivity, voice, cybersecurity, cloud and mobile services
• Ability to design, document and present technically sound and commercially viable solutions
• Strong analytical skills and the ability to turn customer requirements, technical data, costs and service options into actionable recommendations
• Strong relationship-building and stakeholder-management skills
• University degree in telecommunications, information technology or a related field, or equivalent professional experience

What do we offer?

• We currently work in a roughly 3 days from home, 2 days in the office mode,
• Here, we address each other informally and aren’t really bothered about a dress code … It suits us all just fine, and we hope you’ll feel good among us too.
• Annual bonus
• We keep up with the times or even a step ahead, so with us you can enjoy 5 weeks of vacation, 5 personal days
• We also think about parents, with 16 weeks vacations for new parents
• If Vodafone, then full on - you will get a mobile phone and a great unlimited tariff, plus 24 000 benefit points per year which you can use in the cafeteria to buy vacations, educational courses or just to invite your dearest to the cinema.
• We’re located on a metro line - right at the entrance actually - our headquarters are in Stodůlky. You’ll find everything you need in the building and the vicinity for your lunch break or coffee break, and you can even shop in the nearby stores.
• And if you need to shake it off after work, you can grab one of the bikes we rent, or go to our gym located in the building.

At Vodafone, we’re passionate about creating inclusive workplaces where everyone can be themselves and achieve their best. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, age, genders, gender identities, abilities, sexual orientation, and everything that makes us unique. We want the best people to join us and make their difference, so we will always consider requests for flexible working (such as full-time, part-time, home-working).

Band*: Management

TW Grade: 11

* We provide this information in the interest of transparency regarding remuneration. It expresses classification according to internal classification and does not refer to a managerial role in the sense of managing people.