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Salary
$1M per year
Location
In office (Kingston)
Visa
Sponsors visas in United States; no register of this country names it
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 7, 2026. First seen by Alion on Mar 3, 2026. VXI Global Solutions scores B on the Alion truth index.

Overview
Company
Impact
Profile match
VXI Global Solutions is a business process outsourcing company headquartered in Los Angeles, California, providing customer care, technical support, sales and back-office services for client companies. Founded in 1998, it also offers digital, software development and quality assurance services and runs delivery centres in the United States, the Philippines, India, Central America and other regions. It hires customer experience advisors, outbound sales advisors, trainers, IT support managers and HR staff, with many openings in Manila, Davao City and Hyderabad.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

  • THE OPPORTUNITY:

    * Full-time positions

    * An exciting, fast-paced call center environment centrally located in Kingston

    * Competitive base hourly wage ($500+ per hour)

    * Aggressive Outbound Sales commission and incentive programs

    * Overtime earnings opportunity

    * Long term opportunities for advancement and promotion

    DUTIES AND RESPONSIBILITIES

    * Utilizing features and benefits of New or Existing products and services to make recommendations to meet the customers’ needs to close sales (Via telephone, email, chat, social media and other mediums according to assigned team requirements).

    * Meeting or exceeding the client’s Key Performance Indicators and guidelines in addition to company policies and procedures (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives)

    * Must maintain an acceptable level of performance week over week, month over month

    * Must be capable of working in a high energy, high pressure, fun and professional environment that is focused on delivering exceptional sales results and high customer satisfaction

    * Provide exceptional service to customers during each interaction

    * Address all customer concerns and inquiries

    * Engage customers in discovery dialogue designed to determine their needs and best programming, product or service selection

    * Adhere to all company guidelines regarding the delivery of sales to customers

    * Escalate problematic customer issues to management according to standard operating procedures

    * Properly document each customer interaction according to company standard operating procedures

    * Maintain an excellent on-time attendance record (schedule adherence)

    * Adhere to company quality assurance guidelines and standard operating procedures

    * Act with the highest levels of integrity and professionalism in each customer interaction

    REQUIREMENTS:

    * Sales experience in a call center or similar business environment

    * 3 CXC subjects including English Language or 2 CXC subjects and City & Guilds Level 3 English

    * Work experience is a plus but not required

    * Exemplary Attendance Records with Previous Employers

    * Proficient in Microsoft Office Products (Word, Excel, Powerpoint, etc.) and other computer-based systems

    * Excellent written and verbal communication skills

    * Excellent typing skills

    ADDITIONAL COMPANY REQUIREMENTS (IF SUCCESSFUL):

    On condition of employment you will be required to:

    * Submit to a drug test

    * Process a police record certificate

    On condition of employment you will be required to present the following;

    * Updated resume

    * 2 passport size photos

    * Educational qualifications

    * Birth Certificate and Marriage Certificate(if applicable)

    * Any Valid Government issued photo identification (Passport, Driver’s License, or National ID

    * TRN & NIS cards

    * P45 (if applicable)

    * Active Bank Account from any major financial institution. CIBC account is preferred.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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