Director, Technology Operations
Position Summary...
What you'll do...
Role summary:The (USA) Director, Technology Operations, leads the strategic planning and execution of technology programs to support organizational objectives. This role oversees Executive communication ,financial management, program monitoring, and risk mitigation while fostering collaboration across multiple business units. The director drives continuous improvement initiatives, aligns technology strategies with business goals, and influences stakeholder decisions through clear communication and data-driven insights. By managing resources effectively and promoting operational excellence, this position ensures the delivery of high-impact technology solutions that enhance business performance and support long-term growth.
About the team:
The Technology Operations team drives operational excellence by managing Jira administration, vendor partnerships, and governance processes. It aligns engineering and product functions to boost productivity and strategic execution. Collaborating across departments, the team upholds organizational standards, monitors progress, and supports business priorities. Focused on program management, financial oversight, and process improvement, members ensure efficient delivery of technology initiatives. Strong coordination, communication, and analytical skills enable continuous improvement and effective stakeholder engagement within a dynamic environment, fostering seamless execution of technology operations aligned with business goals.
What you'll do:
- Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets.
- Develop and manage program budgets, forecasts, and resource allocation to ensure optimal delivery and return on investment.
- Build and maintain strong collaborative relationships with stakeholders across multiple business units to influence and drive strategic initiatives.
- Translate complex business requirements into actionable technology strategies and oversee their implementation.
- Identify risks and develop mitigation plans to ensure successful program outcomes.
- Drive continuous improvement by evaluating operational processes and adopting best practices.
- Communicate clearly and concisely with cross functional teams to foster alignment and accountability.
What you'll bring:
- Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.
- Proven ability to define and implement large-scale technology programs aligned with business strategy.
- Strong skills in stakeholder management, communication, and influencing across multiple teams and business units.
- Expertise in technology operations, information systems, and continuous process improvement.
- Proficiency in risk assessment, mitigation, and program monitoring to ensure successful delivery.
- Demonstrated capability in business operations, data analysis, and driving operational excellence.
- Ability to build collaborative relationships and lead cross-functional teams effectively.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.3 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.