Shipping / Receiving Clerk

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Scope of Position

The Shipping/Receiving Clerk is responsible for streamlining shipping operations - organizing and managing day to day activities, coordinate with freight companies, addressing and resolving shipping related issues. This self-motivated individual will collaborate with other departments to receive manufactured items in a timely manner.

This position reports to the Shipping/Receiving Supervisor. This role is onsite and is based in St. Paul's, NC

Primary Job Duties and Responsibilities

• Completes order maintenance generating invoices for all work assignments
• Prints need jobs for items to be pulled for UPS
• Files and tracks various paperwork as required
• Prepares bills of lading for shipments to customers and verifies BOL's with actual load sheet
• Verifies packing slip and related papers with orders received
• Provides POD's for customers and customer service for lost or delayed shipment
• Works with customer service to release orders with internal data entry problems that need to be expedited or are past due
• Monitors and helps expedite past due orders using the Down in Shipping Report and the Order Overdue Report
• Obtains dimensions and documents for export shipments.
• Works with Quality to obtain proper documentation
• Issues paperwork for materials returned
• Helps maintain inventory accuracy and MRP requirements by monitoring and correcting over allocated items using Over Allocation Report, Location - Order Number Report, and Shipping Transaction Edit Report
• Works with other departments to have items sent to warehouse to fill customer orders
• Contacts trucking firms for rate quotes and pick-ups for expedited orders for outbound operation
• Reports shortages or overages to appropriate resources
• Works with customers and trucking firms to trace lost shipments
• Works directly with Transportation Coordinators
• Files damage claims with trucking companies for payment
• Has the responsibility to maintain and achieve on time in full and sales goal of the day determined by management
• Updates and maintains reports on the tier boards posted in the area.

Required Qualifications

• High school diploma or equivalent; or a combination of education and experience.
• 1+ years of experience in a manufacturing/warehouse environment.
• Ability to work independently and as part of a team
• Excellent communication skills
• Ability to read, write and understand English
• Understanding and adherence to applicable laws, codes, policies, regulations and safety practices and procedures.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• Proficiency in SAP, Excel, QAD
• Familiarity with lean manufacturing and continuous improvement practices.

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company’s location in St. Pauls, NC Monday-Friday with Saturday work on occasion. Your scheduled work hours will be communicated to you by your manager.

Physical Requirements

Specific physical abilities required for this position include, but are not limited to:

• Ability to stand for long periods of time.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 50 pounds.
• Ability to physically move around manufacturing floor.
• Ability to read documents and communicate clearly with management and coworkers.
• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

Watts in it for you:

Please note that the followingbenefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.