Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Nov 4, 2026. WDT scores B on the Alion truth index.
Job Summary: The Business Systems Analyst will work closely with department key stakeholders to accurately capture functional and technical requirements for new and existing software applications. The Business Systems Analyst is also responsible for supporting software applications to include design, configuration, and working directly with software vendors on current and future software deployments.
Essential Job Functions:
Act as a liaison between the business stakeholders, information technology department, and the software vendors
Serve as a subject matter expert and provide support to end users for both current future software applications
Accurately captures feedback and facilitates discussions to drive to detailed requirements documentation
Actively listens during meetings and will help to create an environment where stakeholders will engage and contribute to capturing the requirements
Will work closely with software providers to ensure business requirements are accurately represented in the delivery of software applications.
Will be the resident expert as it relates to the major software applications that run the business
Travel to remote company locations to support local operations as needed
Other duties as assigned
Other Job Functions:
Practice good judgment in what and how to communicate to stakeholders
Keep up to speed with industry and technology trends and how they could be applied to overall company objectives
Is the subject matter expert in a functional area’s systems
Required Qualifications:
A minimum of 2 years experience as a business systems analyst
Must be able to pass a pre-employment drug test and submit to the company random drug and alcohol program
Proficiency in basic computer skills including Microsoft Office Word, Excel and Google Workspace
Excellent interpersonal and oral and written communication skills
Ability to lead and influence others
Highly analytical mindset
Must work well in a team environment
Preferred Qualifications:
Bachelor’s degree in business, computer science, or relevant field
Knowledge of software development
Experience with Agile and waterfall project methodologies
Previous experience working as a Business Systems Analyst in the Transportation Industry
Benefits:
Medical insurance including prescription drug coverage, dental, and vision coverage
Company paid life insurance with a supplemental buy-up option
Company paid short-term disability
Long-term disability with a supplemental buy-up option
Paid Time Off including holidays and vacation
Dependent Care Flexible Spending and Health Savings Accounts
401(k) retirement plan with a company match
Employee Assistance Program
Rewards program and additional perks and discounts
Western Dairy Transport provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended period. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminal, safety lane, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach push and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.
Work Environment: The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment. Exposure to various climate conditions, fumes, dust, odors, oil/grease, and gasses.

