Location
In office (London)
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Nov 2, 2026.
Overview
Company
Impact
Profile match
With 35+ years experience, we're a global AI-enabled CX specialist. We help organisations modernise customer journeys and optimise service operations across every touchpoint, applying AI where it delivers measurable operational value.
Backed by Apiary Capital
About the Role
We are seekinga highly experienced Senior Data Scientist to lead the research, development, and scaling of our next-generation conversational AI and multimodal systems. In this role, you will focus on Speech Processing. You will own the end-to-end lifecycle of our core models - from designing massive data pipelines and human-in-the-loop labelling systems, to training, fine-tuning, and deploying state-of-the-artAutomatic Speech Recognition (ASR)
models.
Key Responsibilities
- Speech technology (ASR):Build, train, and optimise custom ASR models for high-accuracy transcription in noisy environments.
- Data processing and labelling pipelines:Architect scalable data pipelines for ingesting, cleaning, and processing large volumes of unstructured audio and text data. Design strict quality assurance rubrics and manage human-in-the-loop labelling workflows to ensure high-fidelity training datasets.
- End-to-end model lifecycle:Lead the full iterative lifecycle, including data curation, baseline modelling, hyperparameter optimisation, evaluation, and production inference optimisation using techniques such as quantisation, distillation, and TensorRT.
- Architectural leadership:Evaluate emerging architectures, research papers, and open-source models. Make strategic decisions on when to build custom models from scratch versus fine-tuning existing foundational models.
- Cross-functional collaboration:Partner with ML Engineers, Backend Developers, and Product Managers to integrate models into user-facing applications with stringent latency and throughput requirements.
- Mentorship:Guide and mentor junior data scientists and engineers, fostering a culture of rigorous scientific experimentation and robust engineering practices.
Required Qualifications
- Education:Master’s or Ph.D. in Speech Science, Artificial Intelligence, Computational Linguistics, Mathematics, or a highly related quantitative field.
- Experience:5+ years of industry experience in Machine Learning, Deep Learning, or Data Science, with at least 2 years specifically focused on Generative AI, NLP, or Speech domains.
- Speech processing:Deep theoretical and practical understanding of acoustic modelling, ASR architectures such as Whisper, Conformer, wav2vec, Nemotron
- Data engineering for AI:Extensive experience designing data curation strategies, managing data annotation projects, and using tools for audio processing and text normalisation.
- Programming and frameworks:Expert-level proficiencyin Python and PyTorch.
Preferred Qualifications
- Experience deploying models on edge devices or optimising ML models for low-compute environments.
- Published research in tier-1 conferences such as ACL, Interspeech, ICASSP, or NeurIPS.
- Experience with multimodal model architectures, including audio-text native models.
- Familiarity with cloud ML ecosystems such as AWS SageMaker, GCP Vertex AI, or Azure ML.
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