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Communities and Connects Manager

Human8 • Market Research • Management Consulting • 8 days ago
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Location
Hybrid (Shanghai, China)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 10, 2026.

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Human8

We're Human8. The global marketing insights consultancy helping brands turn human understanding into big ideas and bold strategies.
wearehuman8.com • HQ: Ghent, Belgium • Management Consulting • Market Research • 51-200 employees

The Communities & Connects Manager (CCM) is responsible for the operational execution (“the how”) of Square and Connects programs. This includes configuration, participant and incentive management, fieldwork operations, community engagement, and quality assurance for all research activities.

The role is strictly operational and non-client facing.

  • CST owns all client communication.
  • Customer Success owns strategic guidance.
  • Operations governs frameworks, processes, and compliance.

The CCM ensures precise delivery against these frameworks while maintaining high operational quality and efficiency.

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