Senior Audit Manager

Senior Audit Manager, Permanent, London

The Senior Internal Audit Manager is ideal if you possess extensive internal audit experience with a strong understanding of risk management, governance, and control frameworks across complex organisations.  In this role, you will handle audits from beginning to completion, support independent assurance for the Board, and advance Internal Audit processes across the organisation. 

This role is well suited to an experienced audit leader who values variety, a clear area of responsibility, and close involvement with the UK payment systems that support daily life and commerce. With 12.5 billion transactions worth over £11 trillion processed through the systems we maintain, the context for this work is substantial, visible and grounded in essential services.

Accountabilities

• Manage end-to-end audit assignments across planning, fieldwork, reporting and follow-up in line with Internal Audit methodology and professional standards.
• Supervise Audit Managers by reviewing work, giving clear direction and maintaining quality across audit delivery.
• Assess risks and controls across assigned business areas, including payments, technology, projects and programmes, finance, third-party management, risk management and data analytics.
• Work with stakeholders to identify emerging risks, agree audit scope and develop terms of reference, findings, management actions and final reports.
• Contribute to the annual audit plan by proposing audits and assurance activity for your portfolio of business areas and specialist topics.
• Deliver consultancy assignments that provide internal audit insight on governance, risk and control matters.
• Identify, implement and evaluate improvements to Internal Audit practices by updating methods, tools and working processes.
• Monitor developments in internal audit and the payments sector and apply relevant changes to audit planning, delivery and recommendations within your specialist areas.

Qualifications, Skills and Experience

• Professional qualification in audit, accounting or risk, such as ACA, ACCA, CIMA, CIIA or CISA.
• Experience leading internal audit engagements and supervising teams across planning, fieldwork and reporting.
• Experience in operational auditing across business functions.
• Knowledge of financial services and payments, including key risks, controls and regulatory expectations.
• Experience presenting audit findings and recommendations clearly to senior stakeholders.

Pay.UK Behaviours

At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours:

• Listen to Find Win-Wins - Empathy, Listening and Understanding
• Influence with Courage - Influence, Courage
• Go Horizontal First - Cross Boundary Collaboration
• Take Ownership - Self Development
• Opportunity Mindset - Initiative
• Simplify - Achievement Orientation

In addition, all leadership roles are expected to lead by example through the following behaviours:

• Set Direction - Strategic Planning, Team leadership
• Hold Colleagues to Account - Accountability
• Coach & Grow Your Colleagues - Develop Others

Inclusivity

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.

Who we are

Pay.UK is the recognised operator and standards body for the UK's interbank retail payment systems. We provide the infrastructure and services that millions of people and businesses rely on every day, including Bacs, Faster Payments and the Image Clearing System for cheques, the Current Account Switch Service and Confirmation of Payee. Together, these services help keep money moving safely, securely and reliably across the UK and play an important role in supporting the economy.

In 2025, the UK's retail payment systems processed more than 12.5 billion transactions worth over £11 trillion. Since its launch in 2013, the Current Account Switch Service has successfully helped consumers and businesses switch more than 12 million current accounts. These services help people receive their salaries, pay their bills, make payments and manage their finances with confidence.

Our purpose is to provide the trusted infrastructure, standards and services that underpin UK retail payments. We deliver safe, resilient and efficient payment systems while working collaboratively with industry, regulators and stakeholders to strengthen resilience, tackle fraud, improve access and support innovation across the payments landscape. As the ecosystem evolves, we are continuing to develop our capabilities in areas such as data and AI, enhancing operational insight and helping to build a modern, trusted payments ecosystem.

Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos.

Benefits & additional information

• 12% Non-contributory pension
• Discretionary annual bonus
• 30 days annual leave (excluding bank holidays)
• Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc
• Employee assistance programme
• Cycle to Work Scheme
• Season ticket loan
• Annual fitness subsidy of up to £500 per annum
• Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)

Please note:

• Some of our benefits are only available to colleagues after meeting the requirements of the probationary period

• Pay.UK employee benefits are not available to contractors and are only available to permanent and fixed-term employees