Key Attendee Success Coordinator (12M FT)
Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 5, 2026. Web Summit scores B on the Alion truth index.
About the team:
You’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the speakers, media and investors acquisition teams, which are responsible for acquiring key attendees for our events.
You will be the point of contact for our VIP attendees, and will ensure a seamless experience during and after our global events in Lisbon, Doha, Rio and Vancouver, and any other events going forward. Past speakers include Brad Smith, Gwyneth Paltrow, Eric Yuan and Ursula von der Leyen - and that’s just a few.
What you will achieve:
- You’ll act as an internal point of contact for VIP speakers and attendees at our events.
- You’ll improve processes and workflows that result in an excellent event experience for our attendees.
- You will manage all logistics and scheduling for speakers attending our events.
- You’ll manage and fulfil any speaker-related activities at our events.
- You’ll liaise with other teams and ensure clear communication channels exist.
- You’ll foster relationships with some of the most highly regarded organisations.
Skills we like to see:
- Ideally 1+ years of experience in a relationship/account management or customer service role.
- Experience in the events industry in any capacity.
- Ideally, hands on experience dealing with VIP clients
- Excellent customer service skills and an eye for detail.
- Exceptional planning, scheduling and communication skills.
- Strong administrative skills and an ability to meet deadlines.
- Self-motivated multitasker with the ability to work on your own initiative to accomplish tasks.
- Ability to adapt to changing needs and take up new tasks proactively.
- Knowledge of the tech industry in any capacity is preferential.