Salary
$25k – $28k per year (net)
Location
Hybrid (Riga, Latvia)
Employment
Full-Time
First seen by Alion on Sep 30, 2026.
Overview
Company
Impact
Profile match
Main responsibilities:
- To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
- Communicate with Webbing customers directly and via mass communication tools, distribute tasks on requests within the organization.
- Perform Monitoring / Surveillance of products, services, and customer solutions.
- Manage, coordinate, and communicate issues, incident and event handing within Webbing internal teams and vendors, suppliers.
- To track and document all issues and resolutions in detail.
- Hybrid mode with options to work night shifts from home.
- Fluent written and verbal English communication skills- must
- Degree in Telecommunications or IT (studies can still be in progress) - must
- Ability to work in shifts.
- Problem solving skills.
- Interest in mobile technologies, IoT and technologies in general.
- Strong personal drive and great desire for self-learning.
- Accuracy and a high sense of responsibility.
- Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) - must
- An exciting and challenging workplace with great skill and knowledge development opportunities.
- The opportunity to join a team of highly professional specialists in an international environment.
- The opportunity for professional development within a reputable international innovative and growing company.
- Salary level: 1900 - 2100 EUR gross + potential to earn additional for night shifts and public holidays.
- Social benefits
- 200 EURO monthly Wolt food allowance
- Medical insurance
- Free mobile services with Tele2
- Car parking spot
- Team events
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