Account Manager
About Us :
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
- We are built for scale.
- We are built for complexity.
- We are built for outcomes.
At our core, WebEngage is a full-stack retention operating system that combines:
- A powerful Customer Data Platform (CDP)
- Real-time behavioral segmentation and intelligence
- Omnichannel journey orchestration
- AI-driven personalization and recommendations
- Deep analytics, experimentation, and revenue attribution
- WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
Learn more about us at www.webengage.com
Responsibilities:
- Own and grow a portfolio of existing customers. Be responsible for revenue retention (NRR) and revenue growth.
- Develop and maintain strong relationships with clients. Be proficient with CXO mapping and leading CXO and Founder conversations.
- Develop an in-depth understanding of WebEngage's complex products and services to effectively communicate their value to clients.
- Analyze client data and usage patterns to identify opportunities for improvement and growth.
- Identify opportunities to increase revenue from existing customers through upselling and cross-selling WebEngage product and service offerings.
- Educate clients on industry best practices and new features to maximize the value they receive from WebEngage.
- If you are someone who can find a needle in a haystack, we are looking for you to mine gold from this customer portfolio.
Requirements:
- 4 - 7 years of end of end Sales experience in the Martech, Adtech, B2B SaaS or B2B solutions space.
- Minimum 2-3 years SaaS sales with closing targets of 5 crores+ or 600K USD per year
- Prior experience in the B2B sector is a must
- Bachelor's degree in a relevant field (Engineering, Marketing or Business).
- A Masters degree or MBA would be an advantage.
- Consistent track record achieving quotas/targets.
- Excellent communication and interpersonal skills.
- Data-driven with the ability to analyze and interpret large volumes of data.
- Self-motivated and driven to learn and adapt.
Life at WebEngage:
We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with town hall meetings.
A highly inclusive work culture that promotes a relaxed, creative and productive environment.
Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here:
- https://youtu.be/Y0HjfyMjUpg
- https://www.linkedin.com/company/webengage
- https://twitter.com/WebEngage?s=09
Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.