Assistant General Manager Operations

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Experience: 6+ yrs

Location: Gurgaon, Haryana, India, Bengaluru, Karnataka, India

Job Type: Full-time

We are looking for an experienced and results-oriented Assistant General Manager - Operations to oversee and drive operational excellence across interior design and interior architecture projects. The role combines operations management, project coordination, client servicing, execution oversight, and process improvement to ensure projects are delivered efficiently, on time, and to consistently high standards.

The ideal candidate will have strong experience managing design and project operations, coordinating multiple stakeholders, and translating project requirements into structured execution plans. You will play a key role in connecting design, execution, procurement, vendors, and clients while ensuring operational priorities remain aligned with business objectives.

Requirements

Key Responsibilities

• Lead day-to-day operations for interior design and interior architecture projects across assigned locations.
• Develop and implement operational plans aligned with project timelines, budgets, quality standards, and business objectives.
• Coordinate with design, architecture, project management, procurement, execution, and support teams.
• Monitor project progress, identify operational bottlenecks, and ensure timely resolution of issues.
• Manage coordination with contractors, vendors, suppliers, consultants, and other external partners.
• Ensure design concepts and architectural requirements are translated effectively into execution plans.
• Track project schedules, milestones, dependencies, resources, and deliverables.
• Support effective resource planning and allocation across multiple projects.
• Monitor project quality, execution standards, and adherence to approved designs and specifications.
• Work closely with procurement teams to ensure timely availability of materials, products, and services.
• Manage client communication and support resolution of project-related operational concerns.
• Review project performance, costs, timelines, and operational risks and escalate critical issues appropriately.
• Establish and improve SOPs, workflows, reporting systems, and operational processes.
• Identify opportunities to improve productivity, efficiency, cost management, and project execution.
• Maintain operational dashboards, project reports, and management updates.
• Support business leadership with operational insights, planning, and execution strategies.
• Ensure compliance with applicable safety, quality, contractual, and operational requirements.
• Drive a culture of accountability, collaboration, ownership, and continuous improvement across project teams.

What Makes You a Great Fit

• 6+ years of experience in operations, project management, interior design, interior architecture, construction, or a closely related field.
• Strong experience managing operations for interior design, interior architecture, fit-out, or turnkey projects.
• Proven ability to manage multiple projects, teams, vendors, and competing priorities simultaneously.
• Strong understanding of interior design and architectural project workflows from concept through execution.
• Experience coordinating designers, architects, contractors, consultants, procurement teams, and vendors.
• Strong project planning, scheduling, resource management, and execution capabilities.
• Good understanding of materials, finishes, specifications, drawings, BOQs, and project documentation.
• Strong problem-solving and decision-making skills with a proactive approach to operational challenges.
• Excellent communication, negotiation, client-management, and stakeholder-coordination skills.
• Strong commercial awareness with an understanding of project costs, budgets, timelines, and profitability.
• Experience developing SOPs, operational processes, reporting systems, and performance-monitoring mechanisms.
• Strong attention to detail and commitment to quality and execution excellence.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong leadership and team-management skills with the ability to drive accountability and performance.
• Proficiency in MS Office, Excel, project-management tools, and digital reporting systems.
• Bachelor's degree or relevant qualification in Interior Design, Interior Architecture, Architecture, Construction Management, Operations, or a related discipline is preferred.