Key Account Manager

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Experience: 3+ yrs

Location: Jaipur

As a Key Account Manager, you will lead strategic partnerships with major clients across the food, dairy, and FMCG sectors, driving revenue growth through digital and quick-commerce channels. You will collaborate with cross-functional teams to design and execute tailored solutions, ensuring product availability, optimal pricing, and exceptional customer experience on e-commerce platforms. Your role will involve analyzing market trends, forecasting demand, and optimizing inventory to meet the high velocity sales model characteristic of today’s fast-moving consumer goods. You will represent the company in all strategic discussions, build lasting relationships with key stakeholders, and act as the primary point of contact for all account-related initiatives. Your insights and proactive management will directly influence the company’s market share and brand reputation in the dynamic Jaipur marketplace.

Requirements

• Build and maintain strong, long-term relationships with key accounts in the food, dairy, and FMCG industries.
• Develop account plans and revenue targets aligned with overall business objectives.
• Lead negotiations on pricing, promotions, and terms of service to maximize profitability.
• Coordinate cross-functional teams to ensure on-time delivery and product quality across the e-commerce and quick-commerce supply chains.
• Analyze sales data, market trends, and customer feedback to identify growth opportunities and risk mitigation strategies.
• Monitor and report on key performance indicators, adjusting strategies to meet or exceed sales goals.
• Facilitate product launches and promotional campaigns tailored to specific account needs.
• Conduct regular business reviews with clients to assess satisfaction and uncover upsell or cross-sell possibilities.
• Ensure compliance with industry regulations, quality standards, and company policies.
• Represent the brand at trade shows, industry events, and client meetings to strengthen market presence.
• 3+ years of experience in key account management within the food, dairy, or FMCG sectors.
• Proven track record of meeting or exceeding sales targets in a fast-paced e-commerce or quick-commerce environment.
• Strong analytical skills with the ability to translate data into actionable business strategies.
• Excellent communication and negotiation skills, capable of influencing stakeholders at all levels.
• Deep understanding of supply chain dynamics and inventory management for high-velocity products.
• Ability to thrive in a collaborative, cross-functional team setting with a results-driven mindset.
• Demonstrated adaptability to evolving market trends and retail technologies.
• Experience managing multi-channel distribution networks, including online marketplaces and direct merchant platforms.
• Proficient in CRM, ERP, and business intelligence tools used for account and sales analysis.
• A proactive, client-centric approach with a commitment to delivering exceptional service and value.