Regional manager RSA

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Experience: 4+ yrs

Location: Chennai, Tamil Nadu, India

Job Type: Full-time

We are looking for an experienced and proactive professional to join a fast-growing AutoTech and vehicle lifecycle management organization. The role offers an opportunity to work in a technology-driven environment focused on improving automotive services through digital platforms, AI-enabled solutions, and operational excellence.

The ideal candidate should have 4+ years of relevant experience, strong problem-solving abilities, and the ability to collaborate effectively across technical, operational, and business teams.

Requirements

Key Responsibilities

• Support the planning, execution, and delivery of assigned business or technology initiatives.
• Work closely with cross-functional teams to understand requirements and translate them into effective solutions.
• Contribute to technology-driven improvements across automotive and vehicle lifecycle management processes.
• Coordinate with internal teams and external stakeholders to ensure smooth execution of projects and operational activities.
• Identify process gaps and recommend opportunities for automation, optimization, and improved service delivery.
• Assist in troubleshooting operational or technology-related issues and ensure timely resolution.
• Monitor assigned activities, timelines, deliverables, and key performance indicators.
• Maintain accurate documentation, reports, and process records.
• Collaborate with technology and operations teams to improve customer experience and service efficiency.
• Support the adoption of digital platforms, automation tools, and data-driven processes.
• Participate in process improvement initiatives and contribute ideas for enhancing operational effectiveness.
• Ensure adherence to organizational processes, quality standards, and service requirements.
• Take ownership of assigned responsibilities and proactively follow up on pending tasks and dependencies.

What Makes You a Great Fit

• 4+ years of relevant professional experience in technology, automotive, operations, service management, or a related domain.
• Strong problem-solving and analytical skills with a structured approach to handling challenges.
• Ability to work effectively with cross-functional teams and multiple stakeholders.
• Good understanding of technology-enabled business processes and digital solutions.
• Strong communication, coordination, and interpersonal skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Proactive mindset with a strong sense of ownership and accountability.
• Comfortable working in a fast-paced, technology-driven environment.
• Ability to identify process improvement and automation opportunities.
• Strong attention to detail and commitment to quality.
• Willingness to learn new technologies, tools, and business processes.
• Experience in the automotive, mobility, insurance, roadside assistance, AutoTech, or vehicle services domain will be an advantage.