Application Engineer - West Africa

Application Engineer - West Africa

Division: Weir ESCO

Work Arrangement: Hybrid

Location: Ghana or Johannesburg

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

⦿ On-Site Technical Support: Collaborate closely with the Africa Product Support team to deliver ESCO’s on-site technical support services such as trial management, bucket commissioning, and technical sales presentations. Daily activities include providing expert technical advice and support to customers and dealers to ensure product performance and customer satisfaction.

⦿ Dealer Revenue Management: Take full accountability for managing the dealer account, including meeting monthly revenue projections, budgeting, forecasting, business development, and overall account management. Success means consistently achieving or exceeding revenue targets and growing the dealer’s business footprint in the West Africa region.

⦿ Sales Reporting and Forecasting: Maintain accurate and timely reporting of dealer activities, sales opportunities, and revenue projections using Salesforce, enabling informed decision-making and strategic planning.

⦿ Travel Requirements: Regular travel within the West Africa region to support dealer operations, conduct on-site technical visits, and engage directly with customers and stakeholders.

⦿ Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you’ll bring

Must-haves:

⦿ Technical qualifications in Engineering or as a trade-tested Artisan.

⦿ Proven experience in face-to-face technical sales and support within the mining industry.

⦿ Autonomous, customer-centric approach with a strong track record of achieving revenue targets for technically complex products.

⦿ Ability to manage dealer relationships effectively, including forecasting, budgeting, and business development.

Nice-to-haves:

⦿ Post-graduate commercial qualification.

⦿ Experience working in the West Africa mining market or similar emerging markets.

⦿ Experience working with HME machines and components, with a working knowledge of productivity and maintenance of excavating equipment.

⦿ Familiarity with Salesforce or similar CRM tools for sales reporting.

⦿ Strong presentation and communication skills tailored to technical and commercial audiences.

Why join Weir?

We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

⦿ Competitive pay

⦿ Career development and learning support

⦿ Access to global inclusion networks

⦿ Regional and team-specific benefits

⦿ Sharebuilder scheme

⦿ Wellness support for you and your family

⦿ Collaboration with global teams

⦿ Study support