Engineer - Order Management

Engineer - Order Management

Location - Bangalore

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

• Order Processing & Execution: Manage third-party order execution from booking in SAP through to delivery by coordinating with internal teams and external customers to ensure revenue conversion aligns with the revenue plan.
• Cross-Functional Coordination: Collaborate daily with Sales, Supply Chain, Logistics, Stores & Warehouse, and Finance teams to validate pricing, product availability, and resolve order-related issues or delays.
• Order Lifecycle Monitoring: Track and monitor the entire order lifecycle, including backlog and fulfillment status, providing timely updates to customers and internal stakeholders.
• Reporting & Analysis: Prepare and maintain accurate reports on order fulfillment, backlog, and performance metrics using advanced Excel skills to support decision-making and month-end audit activities.
• Customer & Stakeholder Communication: Serve as a key communication bridge between customers, sales, and internal teams, ensuring clarity and prompt resolution of inquiries and modifications such as cancellations or returns.
• Travel Requirements: Occasional travel may be required to support cross-functional coordination or customer engagement as needed.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you’ll bring

Must-haves:

• Bachelor’s degree in Mechanical Engineering or Industrial Production, or MBA with specialization in Order Management.
• Hands-on experience with ERP systems, preferably SAP; Oracle or Microsoft Dynamics knowledge is also relevant.
• Strong communication and stakeholder management skills to effectively liaise with customers and internal teams
• Proficiency in Microsoft Excel and Office applications with strong analytical and problem-solving capabilities

Nice-to-haves:

• 2-3 years of relevant experience in order management or order processing roles
• Experience in supply chain coordination and customer relationship management
• Familiarity with reporting on backlog, fulfillment, and performance metrics
• Ability to manage time effectively and maintain attention to detail in a fast-paced environment

Why join Weir?

We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

• Competitive pay
• Career development and learning support
• Access to global inclusion networks
• Regional and team-specific benefits
• Sharebuilder scheme
• Wellness support for you and your family
• Collaboration with global teams
• Study support