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up to $32k per year
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In office (Cambridge)

Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 29, 2026. Welcome Break scores A on the Alion truth index.

Overview
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Welcome Break is a UK operator of motorway service areas and roadside hotels, running service stations with restaurants, coffee shops, convenience stores, fuel forecourts and EV charging, headquartered in Newport Pagnell, Buckinghamshire. Its site lists 62 service areas and 31 hotels, with franchised brands including KFC, Burger King, Starbucks, Pret, Waitrose and Partners, WHSmith and Days Inn and Ramada hotels, and the business has been owned by the Irish forecourt group Applegreen since 2018. It hires restaurant and store supervisors and managers, customer service staff, baristas, cooks, waiters, hotel receptionists and housekeepers.

Hotel Receptionist

Welcome Break, Ramada Cambridge

Immediate start available | Flexible part-time hours

Earn up to £12.85 per hour

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Ramada hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check-ins and check-outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

  • Enjoy delivering friendly, welcoming service and helping people feel at ease
  • Can stay calm, organised and professional when it gets busy
  • Take pride in getting the details right-bookings, payments, and guest requests
  • Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as aHotel Receptionist:

  • Welcome guests, manage check-ins and check-outs, and make sure everyone has what they need for a great stay
  • Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
  • Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently

What you’ll get as aHotel Receptionist at Welcome Break:

  • Free tea and filter coffee whilst on shift
  • Flexible working patterns that suit your lifestyle with immediate start
  • 50% off Welcome Break brands (including big brands like KFC, Burger King, Starbucks & Taco Bell) this will extend to your family and friends when you visit with them!
  • MyWB discounts & reward portal, savings, cycle to work, cashback on thousands of retailers like Tesco, JD Sports and TUI!
  • My Wellbeing Centre & Employee Assistance Programme to support you
  • Inclusion Networks, making sure everybody’s included and recognised
  • Annual incentive schemes to reward great performance
  • Long Service awards celebrating key milestones in your career
  • Clear and (award-winning!) e-learning and structured development plans from Team Member to Supervisor
  • Apprenticeship programmes where you can learn and earn at the same time
  • Holiday allowance that grows as your career grows with us
  • Workplace pension scheme with employer contributions to help you save for the future
  • Free onsite parking across all Welcome Break locations
  • Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Ready to become aHotel Receptionist ? Apply through our careers page now.

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