Midlevel Operations Manager and Solutionist

SUMMARY:
Our client, a Market Leader in Driver and Fleet Management is expanding and looking for a Midlevel Operations Manager and Solutionist to join their dynamic team.

POSITION INFO:
Midlevel Operations Solutionist Breakdown

• The roles and responsibilities for the departments under your responsibility will be company-wide, as Operations is a cross-company dynamic that affects the entire organisation.
• Responsible for the Driver, Logistics, Operations, Compliance, and Fleet departments.

The core themes associated with your role: Consolidation, Company Elevation, Solution Deployment and Advancement

• Essentially the business is growing at a rapid pace and has been building and launching projects that have been capturing the opportunities that have become available or that we have created. The projects are carefully spec'd and launched in succession, and we are moving forward with success however revisiting these is now essential in terms of consistency, quality, customer retention and increased profitability.

A key role here is to consolidate:

• Ensure project dynamics and operations are being followed,
• Evolve systems and protocols,
• Analyse for optimisations of company resources,
• Elevate the competency in the supply chain,
• Highlighting weaknesses and feeding this up the line,
• Being a live/hot-ready solutionist,
• The Operations Department is at the edge of advancement, pushing this agenda,
• Ensuring company coherence - leadership.

 Years of experience:

• 1+ years experience 

Education 

• Relevant Tertiary education would be advantageous   

Core Roles and Responsibilities of a Mid Operations Manager and Solutionist:

• A Midlevel Operations Solutionist combines the responsibilities of overseeing daily operations with identifying and solving complex business problems, essentially reviewing how tactics intertwined to ensure the greater strategy in being achieved. This role focuses on improving efficiency, driving innovation, and raising the company level and professionalism of the workforce.

Here are the core roles and responsibilities with general contextual challenges or guides to the company's needs:

1. Operational Oversight and Process Optimization:

Oversee daily operations to ensure smooth and efficient functioning.

• The Driver Department.
• How we hire, train, retain, retrain and contract.
• Ensure processes and protocols are being followed - contracting and compliance.
• The Logistics Department
• Evolving the abilities of the Logistics Specialists (LS's),
• Consolidation - Evolving the LS's abilities 70%/30% split
• 70% focused on evolution/ training/ protocol and process upgrade.
• 30% New hires

Analyze and improve operational processes to enhance efficiency and reduce costs.

• Researching cost to company leaks.
• Fleet Department.
• Service provider engagement.
• Service and maintenance structures are being maintained.
• Leaks and wastage mitigation.
• Fleet expansion opportunities.

Logistics department

• Trips and driver performance reporting.
• Reviewing communication matrix and protocols between the Driver and Logistics Department.

Company Culture Advantage - Formalising best practices and improved methodologies.

• Currently we have a great company culture and exceptional team play, we are a good launching pad to:
• Evolve the office and workforce.
• Improve overall methodologies.
• Create daily habits of best practices.

1. Problem Identification and Solution Development:

• Identify and analyze business processes and operational issues.
• This is an essential need as we are in a growth phase, identifying issues before they come into effect and taking preventative measures:

Driver Supply

• Reformatting how we onboard large numbers of drivers and vehicles in a qualitative way.

Logistics Department

• Assistance in building new structure while he manages the current work follows and LS's needs.
• Design innovative solutions and develop strategic plans to implement them.
• Utilize data and metrics to diagnose problems accurately and measure impact.
• The company is metric-based so creating the availability of the numbers/reporting at the right time is essential.

1. Strategic Planning and Innovation:

Develop and implement operational strategies to achieve business objectives.

• Walking through the Company's top achievable 10 home runs,
• Collaborating on strategies,
• Executing, executing and executing.

Align operational activities and achieve company coherence.

• Creating clear objectives around the company vision,

1. Quality and Risk Management:

Ensure high standards of quality in all operational activities and implement quality assurance programs.

• We are fast becoming the choice in the industry the maintenance of this is an essential part of your role.

Identify and mitigate operational risks, developing contingency plans to address potential disruptions.
Ensure business continuity and resilience.

1. Training, Support, and Performance Reporting:

• Provide training and support to teams on new processes and solutions, ensuring smooth transition and adoption.
• Prepare and present reports on operational performance, using data to make informed decisions.
• Analyze data to identify trends and areas for improvement, driving continuous enhancement of operations.

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

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