Director,Sales

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Director, Sales-Korea is responsible for driving sales growth, business expansion, and market share across Korea by leading key account strategies, strengthening customer relationships, managing sales and account teams, developing pipeline opportunities, and delivering accurate sales forecasting and commercial execution. This role plays a critical role in expanding the business portfolio through strategic customer engagement, new business development, improved market coverage, and practical execution of commercial strategies aligned with customer needs and business priorities.In addition, this role requires strong understanding of science-based industries, inclduing pharmaceutical, chemical,life-science, biotechnology or related industrial material sectors, with the ability to translate market insights, R&D trends, and customer needs into practical business direction and execution plans.

Essential Duties and Responsibilities

• Work with business development, account management, and strategic marketing to identify and target opportunities to expand business unit’s strategic customers that have potential for significant business impact, based on competitive trends, pipeline and product strategy.
• Lead account management teams to develop growth plans for strategic customers, including company strategy, supplier strategy, and pipeline.
• Lead and manage teams with a strong understanding of technical, scientific, or R&D oriented environments, including expereince working with or managing professionals from laboratory, research, technical, or science based backgrounds
• Connect customer needs, market dynamics, product/application knowledge, and internal capabilities into clear business priorities and execution plans.
• Apply strategic thinking based on market research, industry trends, customer insights, and competitive intelligence to identify business opportunities and shape the long-term direction of the Korea business.
• Work with marketing team on market research and development initiatives that support business growth, customer engagement, and future portfolio expansion, particularly in pharmaceutical, chemical, life sciences, biotechnology, or industrial materials-related markets
• Provide business direction based on a broad understanding of industrial materials, science-based product applications, and the evolving needs of pharmaceutical and healthcare customers
• Drive plans in support of both sales growth and year-over-year gross margin improvement across assigned portfolio
• As a member of the commercial leadership team, cross-functionally engage the team to develop an investment and expansion strategy for sustainable, profitable country growth, and coordinate activities to ensure effective implementation and execution of strategic initiatives
• Collaborate with business development, account management, and cross-functional teams to win and execute high-impact growth opportunities with existing and new customers when required - develop capital investment, pricing, commercial contracting and execution model strategies to meet defined business and financial objectives
• Support business development in building value into high growth potential business programs, including contracting mechanisms and value-add services
• Work with strategic marketing to support 3rd party model investments and business case justification, ex. sharp, to support strategic customer growth plans
• Collaborate with finance and cross-functional stakeholders to gage potential value of expanded business, including scenario planning for multiple deal and investment structures
• Ensure customer satisfaction is being met across assigned portfolio
• Leads cross-functional teams to sell complete business solutions to strategic global accounts to drive long term growth for the company
• Identifies ways to partner to accomplish short and long term objectives including gaining agreement (internally and externally) on compelling deal structures matching customer and West’s long- term strategic objectives
• Proactively identify, define, and propose solutions for problems that may impact overall implementation and success of the business unit expansion strategies
• Operates as an effective team member within the services business, and interface with all relevant functions to ensure alignment
• Performs other duties as assigned based on business needs
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules

#LI-Onsite #LI-MS1

Education

• Bachelor's Degree In relevant Device Manufacturing or business/marketing discipline required and
• Master's Degree In Business or Business-related field (MBA or equivalent) preferred

Work Experience

• Minimum 10 plus years of relevant industry expereince at leadership level
• Previous experience with financial modeling and strategic plan development preferred
• Previous experience managing multidisciplinary projects through execution preferred
• Previous experience in or exposure to R&D, laboratory, technical, science-based, or industrial materials-related environments is strongly preferred
• Experience managing people or cross-functional teams with research, technical, scientific, or product development backgrounds is preferred

Preferred Knowledge, Skills and Abilities

• Proven industry track record in sales and/or marketing
• Strong business acumen with creative problem-solving skills
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Skilled in communicating and presenting at an executive level internally and externally
• Able to operate with significant autonomy; self-starter and a decision maker
• Ability to prioritize and deliver high quality, accurate work within the required timeline
• Interpersonal and influencing skills to foster collaboration and success in a matrix,global environment
• Formulation and implementation of strategic direction
• Excellent verbal and written communication skills
• Excellent customer and partner relationship management skills
• Strong analytical, critical thinking, problem-solving, and presentation skills
• Ability to engage effectively with technical, R&D, laboratory, and science-based stakeholders, both internally and externally.
• Strategic thinker with the ability to balance scientific/technical understanding with business management and market development priorities.
• Ability to identify market development opportunities and support execution plans based on customer insights, application knowledge, and industry direction.

License and Certifications

Travel Requirements

20%: Up to 52 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.

Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion-where all voices are heard and respected in a supportive environment.

Recognition & Rewards:

Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.