Quality Engineer, Non-Conformance Management

Position Summary:

Reporting to the Quality Assurance Manager, the Quality Engineer, Non-Conformance Management, is responsible for leading NCR investigations, containment, disposition, corrective action implementation, and closure activities while supporting quality system compliance and continuous improvement.

Primary Responsibilities (70% – 80%):

Take the lead of NCR process after initiation to closure.

Coordinate containment and disposition of non-conforming product.

Facilitate root cause analysis and corrective actions.

Track NCR metrics and trends.

Support customer and supplier quality investigations.

Coordinate MRB activities and records.

Secondary Responsibilities (20% – 30%):

Support internal audits and corrective action follow-up.

Maintain quality procedures and forms.

Support First Article Inspections as required.

Assist with quality reporting and KPI tracking and continuous improvement initiatives.

Support calibration, training, and document control activities.

Qualifications & Experience:

Diploma or Degree in Engineering, Engineering Technology, Quality Assurance or related discipline.

Must possess a minimum 3-5 years of Quality Engineering or Quality Assurance experience in an aerospace/defense manufacturing environment in a Machine Shop or Sheet Metal manufacturing shop. 

Technical Skills:

Knowledge of AS9100 and ISO 9001 quality management systems.

Knowledge of Corrective and Preventive Action (CAPA) processes.

Proficiency with quality tools and methodologies.

Experience with ERP and Quality Management Systems (QMS).

Proficiency in Microsoft Office applications.

Strong data analysis and interpretation skills.

Strong technical report writing skills.

Core Competencies:

Integrity

Accountability

Collaboration and Teamwork

Communication

Customer Focus

Decision Making

Technical Credibility

Problem Solving

Attention to Detail

Organization and Planning

Continuous Improvement

Leadership

Why Join Our Team?

Competitive compensation and benefits.

Professional development opportunities.

Contribute directly to aircraft quality and safety.

Collaborative aerospace environment.

Application Requirements:

Along with your application, please submit a cover letter addressing the following:

Please summarize your 3–5 years of Quality Engineering and/or Quality Assurance experience, particularly within the aerospace, defense, or another regulated manufacturing environment of the Machine Shop or Sheet Metal manufacturing shop. 

Describe a time when you led a non-conformance investigation that required strong problem-solving skills. What was the issue, how did you determine the root cause, what corrective action did you implement, and how did you confirm its effectiveness?

Please describe your experience with MRB activities and ERP/QMS systems or tools.