Salary
≈ $23k – $48k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 7+ years exp
First seen by Alion on Oct 21, 2026.
Overview
Company
Impact
Profile match
Whatfix, backed by Helion Partners, aims to disrupt the traditional way of documenting, delivering and consumption of product help & training. Within 2 years, their customers include Flipkart, Gaadi.com , etc.
Backed by Eight Roads, Cisco Investments, Warburg Pincus
Requirements:
- Required Experience: Agents in production: demonstrated experience delivering a multi-step agent that performs actions in a production system, with a clear understanding of its failure modes and the controls used to contain them.
- Memory: experience designing the memory and context strategy for a long-running agent, including retention, summarisation and pruning decisions.
- Evaluation: hands-on experience building an evaluation harness, including dataset construction, metric selection and calibration of automated judging.
- Multiple models: delivered systems on at least two model providers or families, with experience migrating a live workload between them.
- Scale: experience operating an LLM or ML system in production at significant request volume, with measurable before-and-after results.
- Degree in Computer Science, Computer Engineering, or a related field.
- Advanced proficiency in Python and modern AI/ML development practices.
- Hands-on experience with agent orchestration frameworks (LangGraph, LangChain, OpenAI Agents SDK), or with custom orchestration built on model APIs directly.
- Working knowledge of graph data modelling and a graph database (Neo4j, Neptune, ArangoDB): schema design, query (Cypher or Gremlin), and judgement on when a graph is preferable to a relational or vector store.
- Strong API and data engineering fundamentals (FastAPI, PostgreSQL, vector stores) and cloud native deployment on GCP, AWS or Azure.
- Sound judgement on where LLM-based approaches are appropriate and where deterministic methods are preferable.
Skills
ArangoDB, Cypher, Gremlin, LangChain, LangGraph, Neo4j, Neptune, OpenAI Agents SDK, Python, agent, agents, graph
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