Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026. Williams-Sonoma scores A on the Alion truth index.
JOB SUMMARY:
This job holder must conduct daily factory in-line and final furniture inspections at his assigned factory location. In addition, he must perform any required in-line furniture tests. His/her goal is to ensure proper production controls are being enforced by the vendor’s own QA team; and to correct and trouble shoot any manufacturing, production problems found. He/she must also insure he has adequate staff coverage within each factory.
KEY RESPONSIBILITIES:
- Must be fair and sound in handling issues while dealing with subordinates.
- Must understand the business, the goals and expectations of the company to its vendors and employees.
- Adapt to AQL inspection my assuring that products are shipped with the same quality level as expected.
- Understand the QA processes of the factory and establish a technical and business rapport with the vendor’s factory production team and line staff.
- Execute daily furniture in-line and final inspections in accordance with WSI procedures.
- Provide accurate and timely quality control reports to your immediate supervisor.
- Keep the QAM well informed of any potential issues that will affect quality or delivery.
- Must have control on references (MCS and MCP’s) or documents (PDS-Product data sheet or weekly production schedule) and make sure the QA team has the latest references and documents.
- Must review the approved reference from the DCP (as signed by finishing engineer or finishing staff), call out any issues of variation and discoloration.
- Must provide full cooperation with the director’s assistant in terms of inputs and information for documentation purposes.
- Must have the right tools to perform the job;
- Lead a factory QA team and provide a good example.
- Must be fair and sound in handling issues while dealing with subordinates.
- Train and coach junior staff to perform their assigned tasks.
- Cross check production loading and schedules with the vendor’s production team on daily basis in order to ensure adequate WSI QC staffing.
- Ensure QC staff is properly deployed within the factory to give the best coverage.
- Assist the QA manager to determine daily/weekly QC manpower arrangements.
- Ensure required documents/MCS/MCP/Test Reports maintained at the factory level atall times.
- Follow up on any quality corrective or preventive action plans proposed by WSI or thefactory/vendor and produce verification documents once the process is fixed.
- Conduct ISTA in-house package drop testing and in-house construction test whenrequired.
- Attend product handover meetings and pilot runs conducted by the furniture technical team.
- Understand wood species / glue specifications/board requirements and MC controls.
- Know how to calibrate your MC pin tester properly.
- Ensure the testing tools, equipment are properly issued and return.
- Evaluate any direct reports on quarterly and annual basis.
DESIRABLE QUALIFICATIONS & COMPETENCIES:
Basic Skills required
- Understand furniture quality control processes and systems.
- Minimum of 3-5 years of wooden furniture manufacturing experience or technica lsupervisory role with proven responsibility for over 2 technical/QC staff working under his/her supervision.
- Able to read and understand engineering drawings with some skills in Auto Cad.
- Knowledge of testing tools and furniture production equipment applications.
General Skills Required
- Effective communication & report writing skills in English communication skill is essential but not necessary.
- Good interpersonal skills.
- Excellent analytical abilities in solving production problem.
- Good eyesight.
- Good leadership capabilities to lead small group of QA team.
- Able to develop and train Quality team.
- Good Initiative, able to work under high pressure working environment
Team Player, excellent initiative and responsible person
This role will be based in Surabaya/Malang/other East Java area

