Staff Software Engineer - Logistics Microservices

About Williams-Sonoma, Inc.

Founded in 1956 and headquartered in San Francisco, California, Williams-Sonoma, Inc. is a Fortune 500, digital first, multi-channel specialty retailer. Our company vision is to own the home, and the places where our customers work, stay, and play. We bring the latest home furnishing trends to life for customers through the individual lenses of our ten distinct brands, each serving different life stages and rooms of the home and beyond. Our brands include Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation, Mark & Graham, GreenRow, and Dormify. We are committed to sustainability, continuously working to protect our planet, while building an open and collaborative culture across our organization.

With more than 500 retail stores globally and multiple international franchise operations, technology is a core driver of our business strategy. We build and operate in-house platforms powering e-commerce, supply chain, merchandising, analytics, and customer experience ecosystems worldwide.

The Logistics Technology team at Williams-Sonoma, Inc. builds and supports the platforms that move product across our supply chain - from distribution center operations and warehouse management to transportation and delivery for brands including Williams Sonoma, Pottery Barn, West Elm, and Rejuvenation. We partner closely with Supply Chain, Distribution Center operations, and third-party vendors to deliver scalable microservices that keep fulfillment fast, accurate, and cost-effective. It is a hands-on, high-ownership team where engineers work end to end - designing systems, integrating with WMS and TMS platforms, and applying automation and AI to improve how our distribution network runs every day.

Role Overview

The Staff Software Engineer will be responsible for leading the design, development, and delivery of enterprise-grade, scalable microservices applications supporting Logistics and Warehouse Management Systems. This role requires strong technical leadership, hands-on development expertise, and close collaboration with cross-functional business and technology teams, including third-party vendors such as Manhattan Associates.

Impact of the Role

• Provide technical leadership for the Logistics domain - designing, developing, and leading delivery of scalable, enterprise-grade microservices.
• Own application health in production - monitoring, alerting, incident triage, and root-cause resolution.
• Lead integrations across Warehouse Management, Transportation Management, Slotting, and Labor Management systems and Distribution Center operations.
• Identify and deliver AI and automation opportunities that improve Logistics operations, production support, and business-user productivity.
• Drive Agile delivery and mentor engineers to raise the bar across the team.
• Guide teams, drive execution, and deliver measurable business value.

Technology Platforms You Will Work On

• Java, JavaEE, Spring Boot, and Spring MVC/WebFlux
• Microservices and RESTful APIs
• Kafka, MQ, TCP/IP, and file systems
• JPA and SLF4J logging
• DB2, SQL Server, and Oracle
• Kubernetes and CI/CD pipelines
• Git and Sonar
• AppDynamics, Splunk, ELK, and Grafana
• Manhattan WMOS
• Transportation Management Systems
• Manhattan Slotting
• Labor Management systems
• Jira
• AI tools, AI agents, and automation platforms

Key Responsibilities

• Provide technical leadership for the Logistics domain - designing, developing, and leading delivery of scalable, enterprise-grade microservices.
• Drive hands-on development of Java and Spring Boot services, RESTful APIs, and event-driven integrations using Kafka.
• Define and enforce engineering standards for secure coding, unit testing, Git branching strategy, and code quality.
• Lead deployments and CI/CD automation on containerized platforms, including automated testing and release readiness.
• Own application health in production - monitoring, alerting, incident triage, and root-cause resolution.
• Lead integrations across Warehouse Management, Transportation Management, Slotting, and Labor Management systems and Distribution Center operations.
• Partner with business stakeholders and third-party vendors such as Manhattan Associates to translate logistics requirements into scalable technical solutions.
• Identify and deliver AI and automation opportunities that improve Logistics operations, production support, and business-user productivity.
• Drive Agile delivery - sprint planning, estimation, and delivery tracking - and mentor engineers to raise the bar across the team.

Qualifications

• 10+ years of software engineering experience, including at least 3 years as a Java Lead.
• Proven track record delivering enterprise-scale microservices applications in a retail, supply chain, or logistics environment.
• Experience delivering in Agile environments using Jira for sprint planning, estimation, and delivery tracking.
• Strong knowledge of logistics, warehouse management, and Distribution Center operations.
• Hands-on experience integrating with Manhattan WMOS, Transportation Management Systems, Manhattan Slotting, and Labor Management systems.
• Experience leading third-party vendor integrations, integration platforms, and enterprise web services.
• Strong business acumen with the ability to align technology solutions to revenue and operational goals.
• Extensive hands-on experience with Java, JavaEE, Spring Boot, Spring MVC/WebFlux, Microservices, and Kafka.
• Proficiency with RESTful web services, JPA, SLF4J logging, and application configuration management.
• Strong relational database skills across DB2, SQL Server, and Oracle.
• Experience with containerized platforms such as Kubernetes, CI/CD pipelines, and automated testing.
• Working knowledge of secure coding standards, Git repository and branching strategies, and code quality tools such as Sonar.
• Proficiency with monitoring and observability tools such as AppDynamics, Splunk, ELK, and Grafana, including alert and notification setup.
• Proficiency with Enterprise Integration Systems architecture using Kafka, MQ, TCP/IP, file systems, etc.
• Strong AI-first mindset.
• Experience using AI tools, AI agents, and automation platforms to improve operations, production support, data validation, reporting, testing, and documentation.
• Ability to design AI-agent-led solutions for use cases such as issue triage, exception monitoring, report generation, knowledge retrieval, regression testing support, and operational analytics.
• Understanding of responsible AI practices, including data privacy, security, auditability, compliance, and validation of AI-generated outputs.
• Demonstrated situational leadership - guiding teams, driving execution, and delivering measurable business value.
• Ability to facilitate productive discussions across diverse stakeholder groups and drive alignment.
• Experience mentoring engineers and raising engineering standards across a team.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

Why Join Williams-Sonoma India Technology Center

• Our people first and performance driven culture means that we provide opportunities to grow and build a career and invest in the well-being of our associates, including comprehensive benefits to support you and your family.
• Scale and innovation of a Fortune 500 company combined with a high-ownership that empowers engineers to make real impact.
• Build and operate large-scale digital commerce platforms serving millions of customers worldwide, working on systems that run at global scale.
• Continuous learning environment with opportunities to work on cutting-edge technologies, AI-driven solutions, and large-scale engineering challenges.
• Hybrid work model designed for flexibility and collaboration, with two in-office days for team engagement.