ServiceNow CMDB Developer
First seen by Alion on Nov 3, 2026.
Role : ServiceNow CMDB Developer.
Work Model : Onsite / Full time.
Work Location : PAN India.
Experience : 5+ Years.
Job Summary :
We are looking for a skilled ServiceNow CMDB Developer with 3 - 7 years of experience in designing, developing, and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform.
The ideal candidate should have hands-on experience with CMDB, Discovery, Service Mapping, CSDM, IntegrationHub, and ITOM modules, ensuring accurate Configuration Item (CI) data and CMDB health.
Key Responsibilities :
- Design, configure, and maintain ServiceNow CMDB.
- Develop and customize CI classes, relationships, and data models.
- Configure and maintain Discovery, Service Mapping, and MID Servers.
- Implement Identification and Reconciliation Engine (IRE) and reconciliation rules.
- Configure CMDB Health Dashboards and improve completeness, correctness, and compliance.
- Build integrations using REST, SOAP APIs, Import Sets, Transform Maps, and IntegrationHub to populate CMDB.
- Troubleshoot Discovery issues, duplicate CIs, stale records, and data quality problems.
- Implement and maintain CSDM (Common Service Data Model) standards.
- Create Business Rules, Script Includes, Client Scripts, Flow Designer flows, and UI Policies.
- Collaborate with ITSM, Asset Management, and Infrastructure teams for CMDB governance.
- Perform CMDB audits, data certification, and remediation activities.
- Support platform upgrades and enhancements while following ServiceNow best practices.
Required Skills :
- 3 - 7 years of ServiceNow development experience.
- Strong hands-on experience with :
1. CMDB
2. Discovery
3. Service Mapping
4. CSDM
5. ITOM
6. JavaScript, Glide API, Script Includes, Business Rules, Client Scripts
7. Flow Designer and IntegrationHub
8. REST / SOAP APIs
9. Import Sets and Transform Maps
Skills
ServiceNow, ServiceNow Implementation, ServiceNow Integration, CMDB, REST API, SOAP API, ServiceNow ITSM, IT Asset Management, ServiceNow CSDM, ITOM