Call Center Lead Generation Representative
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 11, 2026. Window Nation scores B on the Alion truth index.
Full-time call center opportunity in Highland Hills, OH. Starting at $18.75/hr plus monthly bonus opportunities. Paid training, career growth, and team-focused environment. Customer service experience preferred.
Launch Your Career with Window Nation
If you enjoy talking with people, working on a motivated team, and earning more based on performance, Window Nation wants to meet you.
Window Nation is hiring Lead Generation (Call Center) Representatives to join our Highland Hills team serving the greater Cleveland metro area. Whether you’ve worked in retail, food service, hospitality, customer support, collections, or another fast-paced customer-facing role, we’ll give you the training and support to build a long-term career.
Starting pay begins at $18.75/hour, with monthly bonus opportunities and pay progression after 12 months.
If you’re energetic, reliable, goal-oriented, and enjoy talking with people, this could be a great fit.
Why Join Window Nation?
- Starting pay of $18.75 per hour
- Monthly performance bonuses
- Pay progression after 12 months
- Paid training from Day One
- Clear advancement opportunities
- Team-focused and energetic work environment
- Full-time schedule stability
- Career growth with a nationally recognized, established company
What You'll Do:
- Connect with homeowners by phone
- Qualify customer interest and schedule in-home consultations
- Build rapport and create positive customer experiences
- Meet individual and team performance goals
- Navigate multiple systems while documenting customer interactions
- Work closely with a supportive team and leadership group
What Success Looks Like:
Successful team members are:
- confident communicators
- dependable and coachable
- motivated by goals and incentives
- comfortable in a fast-paced environment
- positive, resilient, and team-oriented
What You Need:
- High School Diploma, GED, or equivalent
- At least 1 year of experience in a customer-facing or fast-paced environment such as:
- retail
- hospitality
- customer service
- collections
- call center
- telemarketing
- appointment setting
- Strong verbal communication
- Comfortable multitasking across computer systems
- Basic computer navigation and data entry skills
- Ability to quickly learn new software and CRM tools
Preferred Skills:
Minimum Qualifications:
Schedule Details:
Tuesday- Friday 12pm-9pm
Saturday 8:30-5:30pm
Off on Sundays and Mondays
First 2 weeks: training will be 12-9 Monday-Friday
Location - Onsite in Highland Hills, OH
- Cleveland
- Warrensville Heights
- Bedford
- Maple Heights
- Garfield Heights
- Shaker Heights
- Euclid
- South Euclid
- Parma
- Independence
- Beachwood
Candidates from across the greater Cleveland metro area are encouraged to apply, including: