Dispatcher

Description

Job Title: Dispatcher

Location: Broadview, IL - Onsite Role

Department: Dispatch Communications

Reports To: Dispatch Manager

Duration: FT Permanent 40hrs

Shift/Hours: 2nd, Thursday Friday Saturday and Sunday 10 ½ hours shifts.

Compensation: Hourly $18-$21

About Us:

Windy City Transportation is one of the nation’s premier ground transportation companies. Our recent acquisition with Echo Transportation Group positions us as one of the largest ground transportation companies in the world. We offer our customers the most diversified and impressive fleet of vehicles in the industry, along with the most professionally trained chauffeurs in the industry.

We proudly offer one of the most diverse and impressive fleets in the industry, paired with a team of highly trained, professional chauffeurs committed to safety, reliability, and service excellence.

For the past ten years, we have been honored as the “Best Transportation Provider” by Meetings + Events Magazine, a recognition awarded by industry professionals across the events and hospitality sectors.

With a fleet of over 330 new vehicles, including Sedans, SUVs, Executive Sprinters, Luxury Minibuses (14 to 40 passengers), Party Buses, and 56-passenger Motor Coaches, we provide comprehensive transportation solutions at competitive rates-all backed by our unwavering commitment to first-class service.

Position Summary:

We’re seeking a sharp, organized, and reliable Dispatcher to join our team and support our world-class limousine and bus operations. As a central point of contact, you’ll coordinate drivers and vehicles to ensure seamless service for our global clientele.

In this fast-paced role, you’ll manage trip schedules, solve real-time challenges, and provide clear communication to both drivers and customers. Your ability to stay calm under pressure, think on your feet, and keep operations running smoothly will make you an essential part of our success.

Requirements

What We’re Looking For:

· Prior experience in dispatch, transportation, or logistics (preferred but not required).

· Strong geographical knowledge and comfort using GPS/navigation tools.

· Excellent communication and interpersonal skills.

· Ability to problem-solve quickly and remain calm under pressure.

· High attention to detail and strong organizational skills.

· Proficiency with Santa Cruz dispatch software (or ability to learn quickly) and office technology.

· Team-oriented, dependable, and committed to delivering exceptional service.

· Availability to work Shift/Hours: 2nd, Thursday Friday Saturday and Sunday 10 ½ hours shifts.

Key Responsibilities:

· Assign and dispatch drivers for limousine and bus trips.

· Monitor vehicle locations and driver status in real time.

· Provide drivers with clear instructions and ongoing support.

· Communicate trip updates and changes to customers and staff.

· Manage scheduling adjustments and resolve service issues as they arise.

· Maintain accurate dispatch logs, records, and reports.

· Coordinate with maintenance to ensure vehicles remain in top condition.

· Ensure compliance with company policies and transportation regulations.

Why Join Us?

· Opportunity to work with a premier transportation provider serving a global clientele.

· Fast paced and rewarding work environment.

· Training provided for the right candidate with strong organizational skills and a great attitude.

· Growth potential within a dynamic and customer-focused company.

· Competitive pay based on experience

· Full-time, in-house role with opportunities for growth

· Positive, team-oriented work environment

· Paid training and ongoing support

· Health benefits and PTO available after probationary period

· 401K w/Match

How to Apply:

If you're ready to take on a challenging and rewarding role at a leading transportation company, we encourage you to apply. We’d love to hear from you!

Salary Description

$18-$21/hr