CRM Consultant
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 27, 2026.
Job Description
Min 7+ years of experience in the IT industry in professional services / solution engineering / consulting with 5+ years of experience primarily in Salesforce / Veeva CRM, Customization, System Integration and deploying solutions.
Strong understanding of Salesforce/Veeva CRMDevelopment and configuration options
Experienced in integrating CRMwith Master data and digital content
Experience in providing the following support services on the Salesforce/Veeva CRMcloud System configuration changes
Ongoing application maintenance
Release management
Impact assessments
Handling Change Requests
Handling Service Requests
User administration and maintenance
Troubleshooting of issues
Data loads
Create/updates reports and dashboards in Veeva.
Supporting Level 2 tickets
Experience in SQL and Data warehouse will be helpful
Communicate and collaborate effectively with technical peers and business users
Daily interact with team and make sure tasks on track, highlights challenges and roadblocks in management calls.
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Areas of Responsibilities
Business process analysis-Analyse client business processes to identify improvement opportunities and change areas, ensuring alignment with industry standards and best practices.
Market research & benchmarking-"Conduct in-depth market analysis and validate benchmarking study and proposed alternate process and functional methodologies.
Perform cost benefit analysis of proposed strategies to support planning decisions, including identification of any third party products."
Optimization Initiatives-Identify domain-specific process improvement opportunities, evaluate and propose enhancements, to align with defined business objectives and established best practices.
Technical Documentation-Prepare drafts of technical documentation for business processes and system configurations by gathering inputs from cross-functional teams to ensure relevant details are accurately captured.
Revenue Growth-Participate and contribute in designing proposals in alignment with the proposed solutions.
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Mandatory Skills: Veeva Life Sciences.Experience: 5-8 Years
.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.