Moogsoft AIOps Engineer

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.

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Title:Moogsoft AIOps Engineer

Total years of experience: 7years to 17years of experience

Location:Anywhere in India

Platform Management:

Deploy, configure, and maintain Moogsoft AIOps (On-prem / Moogsoft Cloud)

Customize event ingestion, normalization, and enrichment pipelines

Configure alert correlation, clustering, and noise reduction policies

Perform Moogsoft upgrades, patches, and performance tuning

Integrate Moogsoft with monitoring tools such as:

Splunk, Dynatrace, AppDynamics, Prometheus, Nagios, etc.

Work with REST APIs, webhooks, and data pipelines

Implement automation using:

Python / Shell scripting

ITSM tools (ServiceNow, BMC Remedy, Jira, etc.)

Build event workflows for incident creation and auto-remediation

Event & Incident Management

Configure:

Alerts → Situations → Incidents lifecycle

Design correlation rules, similarity algorithms, and noise suppression

Monitor real-time events and improve MTTR (Mean Time to Resolution)

Create dashboards and reports for operational insights

Data & AI Operations

Tune AI algorithms for better event deduplication and clustering

Analyze historical data to improve:

Alert quality

Incident prediction

Work with data sources like:

Logs, metrics, traces

Strong experience with:

Moogsoft AIOps (v9 / Cloud preferred)

Knowledge of:

Linux/Unix systems

JSON, REST APIs

SQL / NoSQL databases

Scripting:

Python, Shell, or JavaScript

Monitoring tools integration experience

AIOps / Monitoring Knowledge

Understanding of:

Event correlation

Alert noise reduction

Root cause analysis (RCA)

and strong knowledge of ITIL processes

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Mandatory Skills: Moogsoft AIOps

.Experience: 8-10 Years

.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.