Senior Implementation Manager

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

We’re looking for a Senior Implementation Manager who is passionate about the Wise mission - money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

We’ve launched partnerships with the likes of Standard Chartered Bank, Morgan Stanley, Monzo, GMO, Aspire and Bank Mandiri, and today have 80+ partners connected and powered by Wise Platform.

Job Description

You will join our team in Singapore to play a crucial role in growing Wise Platform by delivering our highest impact partner integrations. You’ll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard.

In this role, you will be responsible for driving complex implementations with the world’s biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.

This role is ideal for an established professional with a track record of delivering complex programs of work in financial services, particularly in the banking and payments sectors. If you are passionate about financial technology and thrive in a fast-paced, dynamic environment, we encourage you to apply.

Your mission:

• Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.

• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.

• Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.

• Manage delivery risks for deals-including project, financial, compliance, and reputational-ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.

• Build and nurture excellent relationships with partners, ensure they love the experience we offer them.

• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.

This role will give you the opportunity to:

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.

• Help scale the Implementation function, by leading initiatives to improve our processes.

• Deliver new and innovative solutions, finding new ways of working that have not been done before.

• Travel to work with our teams and meet with partners around the world.

Qualifications

• At least 8 years of relevant experience in project management ideally in the banking/fintech sectors.

• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.

• Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.

• Proven ability to identify, manage and mitigate risks through strong project governance.

• Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.

• Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.

• Expertise in resolving challenges, making impactful decisions, and acting autonomously.

• Demonstrated expertise in strong decision-making and overcoming complex challenges.

• Proficiency in written and spoken Mandarin is required as the role involves managing technical implementations, business operations, and partner relationships with key banking stakeholders in Mandarin-speaking markets (e.g., China, Taiwan).

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.