Group Training Operations Manager

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 10,000 employees from more than 100 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Group Training Operations Manager

Based in Budapest

Purpose of the role

The Group Training Operations Manager coordinates the day-to-day delivery of assigned Group Training operational activities, translating approved priorities, procedures and requirements into actionable work plans. The role ensures consistent execution across flight crew onboarding and logistics, emergency/training equipment support, monitors operational performance, and resolves issues within the defined scope.

What we offer

• Base salary and employee bonus scheme
• Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
• Relocation package (if applicable)
• Life insurance
• AYCM sport pass contracting possibility
• Instant impact, from any level of the organisation, exposure to C-suite management
• Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
• True international and multi-cultural work environment, passionate, driven and diverse teams

Responsibilities

Operations

• Coordinate daily Operations activities and allocate work across the team.
• Maintain cross-training and backup capability across teams.
• Monitor priorities, deadlines and open issues, resolving routine matters and escalating material risks.
• Maintain clear procedures, work instructions and operational ownership.
• Ensure timely and accurate Flight Crew onboarding administration.
• Ensure processes are executed consistently and compliant with applicable requirements.
• Coordinate equipment activities managed by the Group Training Supervisor.
• Ensure required training equipment is available for scheduled training.
• Monitor defects, maintenance actions and equipment availability.
• Escalate issues that may disrupt training or create compliance risk.

Performance & Improvement

• Monitor operational performance, compliance gaps, backlogs and equipment availability.
• Support compliance monitoring, audits and corrective actions within the operational scope.
• Identify recurring issues, implement practical process improvements and automation projects.
• Implement approved system and process changes within the Operations team.
• Provide clear performance, risk and recovery reporting to the Team Manager.

Authorities

• Assign and reprioritize work within the team.
• Require correction of incomplete or non-compliant documentation.
• Initiate corrective actions within the assigned operational scope.
• Escalate material operational, equipment and compliance risks.

Experience

• 3-5+ years of relevant aviation, training or operational experience
• Experience coordinating the day-to-day work of individuals or a smaller team
• Experience handling medium- to high-complexity operational processes or projects in a regulated environment
• Experience in crew training operations, training administration, onboarding is an advantage

Hard skills

• Understanding of aviation training operations and applicable compliance requirements
• Operational KPI, capacity, workload and performance management
• Process control, risk identification and continuous improvement
• Strong working knowledge of relevant business systems and Microsoft Office applications

Education

Bachelor’s or Master's degree or equivalent relevant professional experience

Language

Fluent in English (written and spoken)

Skills and competencies

• Strong operational coordination and organizational skills
• High ownership, accountability and attention to detail
• Strong analytical and problem-solving capability
• Ability to manage multiple workstreams and changing priorities
• Strong stakeholder management and communication skills
• Ability to guide a smaller team and build cross-functional capability
• Continuous improvement and service-oriented mindset

When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.