Senior Software Engineer (Ruby/RoR, Chatbots & AI)

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking forteam players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing team. In this role, you will have an opportunity to work on Workbot - our innovative platform to build interactive chatbots for Slack & MS Teams which are used by many enterprise customers including Slack itself. This role is a blend of complex backend development, bleeding-edge application platforms and conversational user experiences. Do note that this role is a remote role.

In this role, you will also be responsible to:

• Build complex Ruby on Rails services within the Workato platform

• Continuously research Slack & MS Teams ecosystems, understand trends, track changes

• Contribute in all phases of the development lifecycle

• Write well-designed, testable, efficient code

• Evaluate and propose improvements to the existing system

• Support continuous improvement by investigating alternatives and technologies, and presenting these for architectural review

Requirements

Qualifications / Experience / Technical Skills

• BS/MS degree in Computer Science, Engineering or a related subject

• 5+ years of strong experience developing, shipping and maintaining Rails applications

• Excellent debugging, analytical, problem-solving, and social skills

• Solid knowledge of object-oriented programming and design

• Experience with Go - nice to have

• Experience with JavaScript frameworks (AngularJS, React, etc) - nice to have

• Knowledge of MS Teams or Slack platform & API is a plus

Soft Skills / Personal Characteristics

• Understanding of what a good user experience looks like

• Readiness to work remotely with teams distributed across the world and time zones

• Spoken English (Intermediate or higher)

(REQ ID: 2804)