Salesforce Administrator, GovCloud

About IonQ:

IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services,andAstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.

Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.

Location: This position can work onsite or hybrid from one of our offices in the US or fully remote.

Travel: Up to 10%

Job ID: 1752

The Role:

We are looking for a Certified Salesforce Administrator with proven experience managing hybrid architectures (specifically bridging Salesforce GovCloud and Commercial instances) to maintain strict FedRAMP compliance while seamlessly integrating cross-environment data and workflows.

In this role, you will be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems. You will own the health, configuration, and compliance posture of IonQ's Salesforce Government Cloud environment supporting our Federal business. You will provision and govern access, deliver enhancements, and keep the platform audit-ready against federal control frameworks. The ideal candidate is a hands-on administrator who is meticulous about access control and data integrity, comfortable operating in a regulated environment, and able to work independently in a fast-moving, resource-constrained team.

Responsibilities:

• Own and administer IonQ's Salesforce Government Cloud org, ensuring the environment is configured correctly, segmented from commercial orgs, and continuously aligned to FedRAMP and CUI handling requirements.
• Provision and deprovision user access, managing profiles, permission sets, roles, and license assignments in line with least-privilege and federal access-governance standards.
• Build and deliver enhancements using declarative tools (flows, validation rules, record types, page layouts, dynamic forms) and coordinate managed-package and integration changes within GovCloud constraints.
• Design, build, and maintain reports and dashboards that give federal sales, operations, and compliance stakeholders accurate, timely visibility into pipeline and activity.
• Perform routine platform maintenance including data-quality management, deduplication, sandbox and release management, and evaluation of seasonal Salesforce updates before they reach production.
• Support Salesforce Shield controls (platform encryption, event monitoring, field audit trail) and produce the access reviews and evidence required for CMMC, NIST 800-171, and internal audit.
• Manage the intake queue for federal Salesforce requests, triaging, prioritizing, and resolving issues against agreed service levels.
• Gather requirements from federal stakeholders, translate them into configuration or solution designs, and lead UAT before deployment.
• Maintain documentation, runbooks, and configuration standards so the environment stays supportable and transferable.
• Serve as the subject-matter expert for federal Salesforce, advising on best practices and partnering with security, trade compliance, and IT on ITAR and CUI data-handling questions.

Requirements:

• 7+ years of professional experience as a Salesforce administrator, or an equivalent combination of education and experience.
• Direct experience with Salesforce Government Cloud, Salesforce Shield, and FedRAMP-authorized environments.
• Bachelor's degree in information systems, business, or a related field, or equivalent practical experience.
• Active Salesforce Administrator certification (ADM-201) and demonstrated mastery of the declarative platform, including the security model, permission sets, flows, report types, and page layouts.
• Hands-on experience administering Salesforce in a regulated or compliance-driven environment, with working knowledge of access governance and audit support.
• Must be a U.S. Person (U.S. citizen or lawful permanent resident) and able to meet the requirements for handling CUI and working within a Salesforce Government Cloud / FedRAMP environment.
• Strong data-management skills, including data quality, imports, and deduplication.
• Clear written and verbal communication and the ability to work independently and manage competing priorities in a small, fast-moving team.

Preferred Qualifications:

• Salesforce Advanced Administrator (ADM-211) or Platform App Builder certification.
• Familiarity with federal compliance frameworks (FedRAMP, CMMC, NIST 800-171, DFARS, ITAR/CUI) as they apply to CRM.
• Experience supporting a federal or public-sector sales organization, including deal desk or RevOps processes.
• Exposure to Revenue Cloud/CPQ, Agentforce, or Salesforce integrations in a multi-business-unit environment.
• Experience in a high-growth or startup environment where processes are still being built.

The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

If this role has a commission structure, the compensation range below just reflects the base compensation range.

Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.

At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.

We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.

US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.

US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.

If you are interested in being a part of our team and mission, we encourage you to apply!