E-commerce Operations & Sales Executive - Excellent spoken English and communication skills required
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Location
Remote (Canada, Pakistan)
Employment
Full-Time
Overview
Company
Impact
Profile match
- Oversee day-to-day operations for the business, ensuring smooth workflow across sales, fulfillment, and customer service teams
- Manage sales team productivity using remote monitoring tools (e.g., Hubstaff, remote PC systems) and ensure sales targets are achieved
- Verify marketplace sales transactions, including Facebook and other platforms, ensuring transparency and commission accuracy
- Process all website orders, including order confirmation, shipping label creation, dispatch coordination, and fulfillment tracking
- Manage vendor order processing and ensure timely procurement of products
- Monitor delayed shipments, missing parcels, and communicate with carriers to resolve delivery issues
- Maintain e-commerce website operations, including product categories, listings, pricing accuracy, and inventory updates
- Respond to customer calls, emails, and inquiries while supporting sales conversion efforts
- Oversee Amazon marketplace operations and platform performance
- Coordinate with the marketing team regarding Google Ads campaigns, promotions, and sales initiatives
- Support parts sourcing, staff training, and operational guidance when needed
- Prepare end-of-day sales reports, monthly revenue sheets, and operational performance summaries
- Implement internal controls, checks, and balances to ensure accuracy, accountability, and transparency
- Develop strategies to improve operational efficiency, customer satisfaction, and overall sales growth
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