Norwegian-Speaking Customer Service Representative | Gaming

Workster • Norwegian: C1 • English • 1 month ago
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Location
In office (Larnaca)
Employment
Full-Time
Overview
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Workster

workster.jobs • New York • Paris • Los Angeles • Berlin • Munich • 1001-5000 employees

Workster is partnering with a leading global customer experience company to recruit aNorwegian-speaking Customer Service Representative for an international gaming project based inLarnaca, Cyprus.

This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries, platform navigation, and technical troubleshooting. You’ll play a key role in delivering an outstanding customer experience while supporting users in the Norwegian market.

Your Role

  • Deliver high-quality customer support via email, chat, and other communication channels

  • Assist customers with account-related inquiries and platform navigation

  • Troubleshoot technical issues and provide effective solutions

  • Resolve customer concerns professionally while ensuring a positive customer experience

  • Accurately document customer interactions and case resolutions

  • Escalate complex issues to the appropriate internal teams when required

  • Follow company procedures, quality standards, and data security policies

  • Contribute to maintaining high customer satisfaction and service quality

Your Qualifications

  • Native-level fluency in Norwegian

  • Good command of English

  • Previous experience in customer service, technical support, or a contact center environment is an advantage

  • Strong communication and problem-solving skills

  • Good computer literacy and ability to navigate multiple systems

  • Customer-focused mindset with excellent attention to detail

  • Ability to work efficiently in a fast-paced environment

  • Team player with a positive attitude and willingness to learn

The Offer

  • Office-based position inLarnaca, Cyprus

  • Full-time employment

  • Monday to Friday schedule

  • Rotating shifts between approximately 09:00 and 19:30

  • Comprehensive onboarding and paid training

  • International and multicultural working environment

  • Career development opportunities within a global organization

  • Modern office facilities and supportive team culture

  • Opportunity to work on an exciting international gaming project

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