Content Developer

POSITION SUMMARY:

World Relief is hiring a Content Developer to gather and develop compelling local stories, photos, videos, and other creative assets that highlight the impact of our programs and the resilience of the communities we serve for our locations in Fort Worth, Dallas, and Austin. This role partners closely with program staff, volunteers, and the U.S. Advancement Department (USAD) to identify storytelling opportunities and to produce high-quality content for digital, print, and donor engagement channels. They are responsible for scheduling content across all social media platforms, monitoring engagement, and developing data-informed strategies to strengthen audience reach and engagement. The Content Developer ensures all content adheres to World Relief’s standards for ethical storytelling, protects confidentiality and dignity, and supports the broader goals of awareness, fundraising, and community engagement. This position also maintains organized systems for content storage and asset management to ensure materials are accessible and aligned with organizational messaging and brand guidelines.

This is a hybrid position- 2 days in office, 3 work from home.

ROLE & RESPONSIBILITIES:

• Collect story content from World Relief Texas programs that holistically represent our work and impact
• Conduct interviews with program participants, staff, volunteers and partners in a manner that reflects dignity, respect and ethical storytelling standards. Collect story content at World Relief events (occasional nights and weekends).
• Maintain all World Relief ethical storytelling practices, including informed consent and proper representation of program participants
• Capture high-quality raw content in various formats including photo, video, audio and written notes to support storytelling and marketing efforts
• Gather supporting data points and contextual information from offices to strengthen story development and accuracy
• Collaborate with World Relief Texas programs, local advancement and U.S. Advancement staff to coordinate content capture aligned with campaign timelines and ongoing office rhythms
• Work closely with the Portfolio Support Officer (PSO) and broader Marketing team by delivering organized raw content and supporting materials for further development and production
• Attend relevant program meetings and office touchpoints to maintain a consistent pipeline of story leads and content opportunities
• Remain up to date on content capture best practices, including mobile and DSLR shooting techniques, lighting and audio quality, to ensure high-quality raw assets
• Engage with each U.S. Office digital platforms as needed to support visibility of content and remain informed on audience engagement trends, ensuring alignment with brand voice and presence
• Meet regularly with assigned Marketing and U.S. Advancement stakeholders to ensure content collection aligns with broader fundraising and storytelling priorities
• Create and schedule all social media posts in coordination with PSO and each office's communication plan
• Develop promotional content and materials that enable office staff to effectively communicate programs and engage external stakeholders Interact on World Relief Texas’s digital platforms to increase engagement by commenting, liking, sharing, and reposting brand aligned content
• Collaborate with USAD staff around metrics and analytics to successfully increase engagement of content.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Strong interviewing skills with the ability to draw out meaningful, dignity-centered stories from diverse individuals and contexts
• Ability to apply World Relief brand guidelines consistently across all content formats during content capture and documentation
• Understanding of audio capture, including use of microphones, sound quality considerations and basic audio recording techniques
• Proficiency in photography and videography, preferably using DSLR cameras, with knowledge of lighting, framing and composition
• Ability to capture high-quality photo and video content on a mobile device at an advanced level
• Proficiency in Canva or equivalent design tools such as Adobe Creative Suite for basic content preparation and formatting
• Ability to edit photo and video at a basic to intermediate level to prepare raw assets for handoff (e.g., trimming clips, organizing selects, basic adjustments)
• Strong attention to detail, particularly in content accuracy, consent documentation and file organization
• Ability to manage multiple projects simultaneously, prioritizing and executing tasks efficiently to meet deadlines
• Creative self-starter with the ability to identify compelling story opportunities in dynamic environments
• Strong team orientation, able to collaborate effectively across offices and departments and adapt based on feedback
• Comfortable in a fast-paced, often changing environment, with the ability to adjust to evolving needs and priorities
• Familiarity with social media platforms including Instagram (Reels, Stories, static content) and an understanding of how content is captured for these formats
• Proficiency in Microsoft Office suite
• Passion for and commitment to issues impacting refugees, immigrants and vulnerable communities
• Must be able to regularly travel to World Relief offices (Fort Worth, Dallas, Austin) to collect content and attend events as needed

PREFERRED QUALIFICATIONS:

• Bachelor's degree in art, Design, Graphic Design, or Mixed Media
• 3-5 Year experience in mixed media (graphic design, photography, videography)
• Can present portfolio of work