Coordinator, International Programs

Coordinator, International Programs

POSITION DESCRIPTION

World Trade Center Utah (WTC Utah) is seeking an International Programs Coordinator to support the planning, coordination, and execution of international business trips, trade missions, trade shows, and other programs that connect Utah businesses to global opportunities. This position is ideal for a detail-oriented, proactive team member who enjoys project management, international business, and building relationships in a fast-paced, globally focused environment.

The Coordinator plays a key role in delivering high-impact international programs, with particular emphasis on organizing business trips that help Utah companies explore new markets, establish international relationships, and identify opportunities for global growth. This position supports all phases of program delivery, from business recruitment and agenda development to travel logistics, in-market execution, and post-trip follow-up.

The Coordinator will report to the Senior Director for International Programs (or designated supervisor) and work closely with internal teams, Utah businesses, and international partners to ensure successful program execution.

WHO WE ARE

World Trade Center Utah (WTC Utah) is a Utah nonprofit corporation dedicated to accelerating growth for Utah businesses through our global network, programs, and services.

The International Programs team functions within the Front Office to support WTC Utah's mission by connecting Utah companies to international opportunities, facilitating global market access, and delivering high-impact programs that drive new trade opportunities.

RESPONSIBILITIES

• Support the planning, coordination, and execution of international business trips, governor-led trade missions, trade shows, and other international programs. Responsibilities include:

  International Business Trips (3-4 annually)

  • Coordinate industry- or sector-focused international business trips that connect Utah companies with prospective buyers, distributors, suppliers, partners, and other business opportunities in target markets.

  • Support end-to-end trip planning, including developing agendas, identifying and recruiting participating Utah businesses, coordinating travel logistics, managing program expenditures, and ensuring successful execution.

  • Work with participating companies to understand their international business objectives and help identify relevant meetings, market opportunities, and potential business connections.

  • Collaborate with WTC Utah's international partners, government representatives, industry associations, and in-market contacts to develop meaningful business programming, including company visits, B2B meetings, site visits, networking events, and market briefings.

  • Coordinate participant communications, registration, travel arrangements, itineraries, meeting schedules, and pre-departure materials to ensure businesses are well prepared for international engagements.

  • Provide on-the-ground logistical and program support during business trips, including managing schedules, coordinating with local partners, troubleshooting issues, and ensuring a positive participant experience.

  • Assist with post-trip follow-up, including documenting business connections, tracking outcomes and next steps in Salesforce, and supporting continued engagement between Utah businesses and international contacts.

  Governor-Led Trade Missions (1-2 annually)

  • Support the end-to-end planning and execution of governor-led trade missions, including agenda development, business recruitment, logistical coordination, budget tracking, and sponsorship identification.

  • Coordinate with state government officials, international partners, participating businesses, and internal teams to support high-level meetings, business programming, and delegation activities.

  • Participate in advance planning trips, as needed, to coordinate in-market arrangements, confirm meeting logistics, and prepare for successful mission execution.

  • Provide on-the-ground support during trade missions, assisting with delegation logistics, scheduling, participant communications, and real-time coordination.

  International Trade Shows (5-7 annually)

  • Support the identification, planning, and coordination of international trade shows that provide meaningful market access and business development opportunities for Utah companies.

  • Coordinate exhibitor registration, booth arrangements, marketing materials, shipping, travel logistics, and other requirements for WTC Utah's participation.

  • Recruit and support participating Utah businesses, helping them understand show requirements, prepare for participation, and identify opportunities to connect with prospective international customers and partners.

  • Assist with tracking participation, business connections, and follow-up opportunities to help measure program outcomes.

• Maintain project timelines, task lists, budgets, planning templates, and other program management resources to ensure international programs are delivered on schedule and within established expectations.

• Prepare program materials, including itineraries, participant guides, executive briefings, meeting agendas, market information, and pre-departure communications.

• Coordinate with WTC Utah's international network and develop productive working relationships with foreign government officials, trade organizations, industry associations, business leaders, and other partners.

• Collaborate with internal teams, including Global Business Services, Marketing and Partnerships, and Finance and Administration, to coordinate business recruitment, program promotion, financial tracking, and participant support.

• Maintain accurate program and participant records in Salesforce, including company information, business connections, program participation, and follow-up activities.

• Assist with post-program reporting, participant feedback, and tracking of business outcomes to support continuous improvement and demonstrate program impact.

• Support programming and logistics for inbound trade missions, visiting business delegations, and other international engagements, as needed.

• Provide on-site or virtual support during international events, executive-led delegations, and other organizational activities.

• Identify opportunities to improve program planning processes, participant communications, and coordination across WTC Utah's international programs.

• Provide support in other areas of the organization as needed to strengthen WTC Utah's overall delivery of services.

This role requires occasional domestic and international travel, including potential participation in advance planning trips, trade missions, business trips, and trade shows. Flexibility to support programs and events outside standard business hours is expected.

QUALIFICATIONS & SKILLS

• Bachelor's degree required.

• Strong organizational and project management skills, with the ability to coordinate multiple programs, timelines, and stakeholders simultaneously.

• Excellent written and verbal communication skills, including the ability to communicate professionally with business executives, government officials, and international partners.

• Demonstrated ability to manage detailed logistics, coordinate schedules, and anticipate challenges in complex programs or events.

• Strong interpersonal skills and the ability to build productive working relationships with internal teams, participating businesses, and external partners.

• Ability to work independently, take initiative, solve problems, and adapt to changing priorities in a fast-paced environment.

• Strong attention to detail, follow-through, and accountability, particularly when managing travel arrangements, participant communications, and program deliverables.

• Ability to coordinate international business meetings, prepare professional itineraries, and manage multiple participants and schedules.

• Proficiency with Microsoft Office, including Word, Excel, Power