Fraud & Contracts Analyst
Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 6, 2026. Worldwide Express scores A on the Alion truth index.
PURPOSE
The Fraud and Contracts Analyst reviews, drafts, and negotiates various types of agreements with ShipStation Global’s customers, prospective customers, vendors, and suppliers. This segment of the role identifies contractual risk, recommends terms consistent with the company’s risk tolerance and approval matrix, and supports timely contract execution and administration. The Fraud and Contracts Analyst also handles major real-time problems that arise during freight shipments, such as potentially stolen or missing truckloads, demands made by carriers and tow companies, and double-brokered truckloads.
ESSENTIAL DUTIES & RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review contracts between ShipStation Global and its customers, potential customers, vendors, and suppliers to ensure liabilities assumed by the company accord with the company’s risk tolerance
Demonstrate familiarity with the terms of ShipStation Global’s contract templates, including its broker-shipper, broker-broker, managed transportation, warehousing and fulfillment, and confidentiality agreements
Review, understand, and propose modifications to agreements sent to ShipStation Global by its customers, potential customers, vendors, and other entities
Negotiate contractual terms with customers, potential customers, vendors, and other entities
Understand business needs and escalate contractual issues as necessary, according to the company’s approval matrix
Respond to contract review requests timely and according to company’s standard response time
Facilitate execution of contracts with agreed-upon terms
File and record agreements in company’s contract management system
Provide leadership in scenarios concerning stolen or potentially stolen truckload freight shipments. Work with internal booking representatives, as well as with motor carriers, freight shippers and receivers, law enforcement, security vendors, and other parties in efforts to recover stolen freight shipments and to identify and mitigate the company’s potential liability
Identify emerging trends in strategic cargo theft and other fraud-related schemes in freight transportation to help the company mitigate its exposure in this area
Work with Legal/Risk department leadership to ensure that information and documents necessary for insurance claim processing is gathered
Provide leadership in problem-load scenarios, particularly those involving carriers that have gone missing, double brokering, unreasonable demands made by carriers and tow companies, repossessed vehicles, and certain payment disputes
Assist in various other risk management functions, including those related to insurance issues and commodities arranged for transportation by the company
Promote strong ethical standards in day-to-day functions and among team members
Collaborate with department leadership to identify inefficiencies and develop effective policies and procedures
Review, analyze, and report on various legal issues and regulations pertaining to ShipStation Global’s business
Offer ideas and suggestions to department leadership to improve the efficiency and effectiveness of the research projects that ShipStation Global pursues
Embrace the opportunities to pick up new activities that fall broadly in the purpose of the role
Work on special projects as they arise
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Related legal experience and background in logistics and/or trucking industries required
High level of attention to detail
Strong verbal and written communication and reading comprehension skills
Strong Microsoft Word and other Microsoft tools required
Strong business ethics
Able to promote the company’s standards of conduct
Ability to communicate effectively using various methods such as phone, email, messenger, and in person
Strong personal initiative: strives to learn and improve themselves and the company
Ability to multitask in a fast paced, changing environment
Self-motivated and hard-working
Being comfortable working with multiple computer systems and programs while completing tasks on a deadline is critical to the success of this position
QUALIFICATIONS:
Fluent English proficiency
Bachelor’s degree required
Legal Studies or JD degree preferred
Minimum of 5 years experience in risk management role within the logistics industry preferred