Manager (Solution Delivery) - Enterprise AI Programme
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
WPP is building a portfolio of team- and workflow-level solutions that change how our people work: automations and agents built for a whole team or a whole process.
Demand is running well ahead of our capacity to deliver. One function alone generated 42 candidate use cases in a single discovery cycle, ranked and ready to build. This role owns turning that pipeline into working, adopted solutions - at pace, at volume, and at sensible cost for a global business (2000+ entities, 100k+ employees).
You won't be building the solutions yourself. Our AI Centre of Excellence has engineers and delivery partners for that. You'll be the person who makes the portfolio move: shaping demand into requirements engineers can act on, business partnering with stakeholders, running the delivery, and making sure what gets built actually gets used.
What you'll be doing:
- Own a high-volume portfolio: 50+ team- and workflow-level solutions delivered end-to-end: initiation, planning, sprints, deployment, closure, with an increasing proportion built on AI and agent capabilities.
- Run multiple concurrent workstreams alongside our in-house engineers and external delivery partners, holding both to scope, quality and timeline.
- Translate business need into buildable requirements. Facilitate discovery with business teams, formalise requirements and acceptance criteria, and work with engineers to turn them into a clear, scoped solution definition.
- Run agile delivery properly - roadmap and backlog, sprints and milestones, a live RAID log, and honest reporting on throughput.
- Source and shape the pipeline from our champion network and persona workshops, and run the scored intake review that prioritises what gets built and what gets parked.
- Own delivery governance and quality: solution review gates, a Dev / UAT / Production path, user-acceptance coordination, validation of solution performance, and documentation that survives handover.
- Support adoption - onboarding, training, feedback loops, and embedding solutions into how teams actually work. Nothing we build should end up shelved.
- Track throughput and value delivered, and keep use cases moving rather than stalling in backlog.
What you'll need:
- 8+ years as a delivery or project manager on technology programmes - IT, data, integration, automation or platform work with a track record of running several projects concurrently under one portfolio.
- Technical fluency, not technical delivery. You've spent your career close enough to engineering teams to challenge an estimate, question a design decision, spot when a requirement is unbuildable as written, and explain a technical trade-off to a business sponsor. You don't need to write code; you do need to know what's being built and why.
- Strong requirements skills - you can take a vague business ask and turn it into something an engineer can scope and build, with clear acceptance criteria.
- Familiarity with the Microsoft ecosystem - Power Platform, Azure DevOps, and ideally Copilot Studio or the M365 Agent Toolkit. Breadth across enterprise platforms matters more to us than depth in a single tool.
- Working understanding of AI and generative-AI concepts and the delivery lifecycle around them - enough to hold a real conversation with engineers, and the appetite to go considerably deeper. We will invest in getting you there.
- Experience managing external delivery partners and a large number of small-to-mid builds simultaneously, with strong engagement skills across senior business stakeholders.
- Agile / Kanban delivery with Jira or Azure DevOps; a working grasp of governance, security, privacy and compliance considerations in enterprise deployments.
- Based in India (Chennai), working with global colleagues across UK and US time zones.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believein the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people - We aim to create a culture in which people can do extraordinary work.
Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.