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Salary
$601k – $641k per year
Location
In office (Stafford)
Seniority
Junior
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 7, 2026. First seen by Alion on Nov 6, 2026. WSH scores B on the Alion truth index.

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WSH

WSH is a British hospitality group that provides contract catering, restaurants, events and front-of-house services to workplaces, schools, colleges and cultural venues across the UK and Ireland, headquartered in Reading, England. It operates through a family of separately branded businesses, including BaxterStorey for corporate catering, Caterlink and Holroyd Howe for schools, Searcys and Benugo for venues and cafes, Portico for reception services and Genuine Dining. Its openings are mostly site roles such as chefs, kitchen porters, cafe, catering and events supervisors, front-of-house and reception hosts, and area operations managers for school catering contracts.

General Manager

Location: 7 Harry Kerr Drive, Redhill Business Park, Stafford

Salary: £37,500

Monday to Friday working hours plus an early finish every Friday!

Benefits:

  • 28 days holiday, including bank holidays
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Bespoke training and development opportunities
  • Pension and life insurance
  • Discounts available through Perkbox benefits app (high street shops, holidays, cinema)
  • Wellbeing hub & access to employee assistance programme
  • Free meals while at work
  • Career development opportunities and HIT Apprenticeships for all experience levels

We are currently seeking a General Manager to oversee our large-scale catering operation, which has a huge potential for the right candidate , including significant hospitality and vending offer.

If you're passionate about delivering exceptional dining experiences and want to be part of setting a new standard hospitality, this is a great opportunity to join our team.

Apply now to join our team at BaxterStorey!

Key Responsibilities:

  • Oversee the entire catering operation, delivering daily meals and vending offer
  • Lead and develop a small team, ensuring high standards of service, safety, and hygiene across all areas.
  • Manage operational logistics, including budgeting, stock control, supplier negotiations, meal planning, and allergen management
  • Maintain operational excellence in a challenging logistics environment, focusing on efficiency and cost-effectiveness.
  • Implement and uphold food safety and quality standards (HACCP) across all catering operations.
  • Oversee the hospitality and lettings segments, ensuring a seamless experience for external events and high-profile functions.
  • Drive continuous improvement initiatives, adapting operations to meet changing demands and enhance service delivery.

Requirements:

You can demonstrate that managing, training, and supporting a team has been an important part of your career to date.

  • Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
  • Excellent coaching, delegation and influencing skills.
  • Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure.
  • Ability to multitask, prioritise responsibilities, and adapt to changing circumstances in a fast-paced environment.
  • Meticulous organisational abilities and a high attention to detail
  • Empathetic, clear and highly effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective.
  • Excellent strategic thinking and critical reasoning skills

Baxterstorey is one of the UK’s leading contract caterers, providing fresh innovative food services. We are a team of experienced professionals who tailor our catering service provision.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

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