Clients & Growth Coordinator

What if you could shape a career as unique as you?

At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.

Imagine a better future for you and a better future for us all.

Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?

With us, you can. Apply today.

Main activities and responsibilities (including but not limited to):

Job Specific:

Clients & Growth reporting and data analysis

- Develop, maintain and distribute regular Clients & Growth reports, dashboards, trackers and scorecards for the Earth & Environment business.

- Analyse pipeline, pursuit, client feedback, revenue, key client, panel and framework data to identify trends, risks, gaps and opportunities requiring action.

- Use advanced Excel and Power BI skills to prepare clear insights, visualisations and management information for businessleaders.

- Monitor Clients & Growth KPIs and support reporting against business plans, growth objectives and leadership reporting requirements.

- Support data quality reviews and help improve the consistency, completeness and accuracy of Clients & Growth data across relevant systems.

Systems, registers and governance support

- Maintain and continuously improve Clients & Growth databases, reporting tools, registers and trackers.

- Administer and maintain panel, framework and key client registers, ensuring ownership, review cadence, services, opportunities and status are kept current.

- Support governance processes relating to account management, pursuits, panels, frameworks, client feedback and growth initiatives.

- Coordinate updates to client, opportunity and pursuit information and help embed consistent ways of working across the Earth & Environment business.

Work winning, bidding and pursuit support

- Provide support across the pursuit and proposal lifecycle, including bid coordination, document preparation, content collation and quality checks.

- Maintain pursuit libraries, bid databases, work winning collateral and credentials to support efficient, high-quality responses.

- Assist with client-facing documents including capability statements, pitch presentations, proposals and meeting materials, ensuring alignment with WSP brand and messaging.

- Coordinate inputs from technical teams, Account Leads, Clients & Growth stakeholders and the Graphic Design Studio to support timely delivery of client and pursuit materials.

Client program and growth initiative support

- Support the administration, coordination and reporting requirements of key client programs and strategic growth initiatives.

- Assist with client planning activities, stakeholder mapping, opportunity tracking and preparation for client or leadership reviews.

- Support client research, market research and competitor research to help shape client and opportunity strategies.

- Coordinate account management activities in consultation with Clients & Growth Managers, Directors, Account Leads and the Operations Executive - Clients & Growth.

Event and marketing coordination

- Help organise client events, conference attendance, technical forums and webinars where aligned to Earth & Environment client and sector strategies.

- Support global marketing campaign implementation where aligned with Australian client and sector strategies.

Wellbeing:

- Foster a strong Health, Safety and Environmental (HSE) culture in the office and comply with all role-specific safety, health, environment and quality obligations.

- Reinforce expectations for behaviour and workplace policies and practices.

Qualifications (Minimum and Desirable):

- Degree in business, marketing, communications, data analytics or equivalent experience (minimum).

- Training or demonstrated experience in Power BI, Excel-based reporting, CRM/pipeline systems, bid coordination or business development operations is desirable.

Experience, skills and organisational knowledge:

- More than 5 years of relevant experience within a professional services, corporate, business development, work winning or analytics environment.

- Experience delivering high-quality Clients & Growth, business development, work winning and reporting support services in demanding and fast-paced environments.

- Advanced Microsoft Excel skills including pivot tables, formulas, Power Query, data cleansing, dashboards and analysis.

- Experience using Power BI to develop, maintain or interpret dashboards, data models and visual reporting outputs.

- Strong analytical skills with the ability to interpret data, identify trends and translate findings into clear insights and recommended actions.

- Experience maintaining databases, registers, reporting systems, trackers, libraries or governance tools.

- Experience supporting bids, proposals, pursuit coordination, pipeline reporting, account management or client program activities.

- High attention to detail and commitment to data accuracy, quality and consistency.

- Ability to manage multiple priorities, stakeholders and deadlines while maintaining a high standard of output.

- Excellent communication skills in English, including the ability to prepare clear written updates, reports and presentation content.

- Ability to learn WSP systems and processes and subsequently support or train others in consistent use.

- Experience working with consulting engineering firms and internationally based internal clients is desirable but not essential.

- Experienced to an advanced level in Microsoft Outlook, Word, PowerPoint, Teams, SharePoint, OneDrive, Excel and Power BI.