Production Technician

About the Role
Performs tasks related to building and cabling racks and cabinets. Basic installation of equipment in racking, demonstrating the ability to follow rack elevation documentation. Ability to perform tasks with no supervision or training. Will need to validate the physical and systematic processing of material while being able to record quality transactions representing work as well as physical audit of equipment and accessories. This position reports to a Production Supervisor.

Job Responsibilities

• Install and integrate equipment per build specifications into network, server racks and/or Telecom racks and cabinets
• Addition or removal of non-powered or passive equipment
• Knowledge on the proper use of manual and power tools
• Troubleshoot installation of hardware
• Perform labeling based on customer requirements
• Create and apply device and cable labels for a wide variety of equipment
• Read and understand wiring diagrams and installation instructions
• Read engineering drawings such as rack elevations and cable run list schematics, detailing all in-rack connections (Example: power, data networking and storage)
• Route and manage advanced, end-to-end copper, fiber cables, and power runs (AC and/or DC Power - Where Applicable)
• Working knowledge and application of AC and/or DC Power - Where Applicable
• Perform cable management and connect devices (power and logical connections where applicable)
• Complete and submit paperwork (forms, checklists, etc.) according to company policies and procedures
• Troubleshoot and fix complex errors across multiple platforms of work
• Ensure compliance with established codes, regulations and standards
• Execute work to customer-defined requirement
• Complete physical audit of equipment and accessories
• Confirm hardware is functional and troubleshoot as pertain to work performed
• Ability to train other team members on the above tasks in accordance with WWT standards
• Ability to flex into other areas easily with minimal guidance; including configuration
• Actively involved in making processes more effective and efficient via new ideas and feedback for current obstacles and new initiatives
• Works on and adapts to new builds

Requirements

• A minimum of 2 years' progressive experience in a related field
• Ability to train other team members
• Listens to others, confirming understanding of the content and recognizing non-verbal cues and underlying messages
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly
• Demonstrates knowledge of the processes for ordering, shipping and warehousing materials to support production and satisfy demand
• Continuously seeks new ways of working to make processes run smoother and faster
• Understands and assembles products according to technical documentation requirements and is able to ensure quality and functional standards are met
• Actively controls and structures use of time to most effectively accomplish work, projects and goals
• Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions

Skills

Use Basic Hand Tools and Equipment, Cable installations, Equipment Installation, Continuous Process Improvement, Peripheral Equipment, Team Training, Hardware Troubleshooting, Electric Power, Logging, Issue Resolution, Delivering materials, Time Management, Maintain Quality Standards, Customer Satisfaction, Content Analysis, Wiring Diagrams