Business Systems Analyst (Supply Chain) - IT EBA

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

Join our IT Enterprise Business Applications (EBA) team and help enable supply chain planning solutions that support business operations across the organization. As an IT EBA - Business Systems Analyst (Supply Chain), you will serve as the functional expert for Kinaxis Maestro while supporting SAP S/4HANA integrated planning processes. This role combines business analysis, solution configuration, data administration, and testing coordination to deliver reliable planning capabilities and continuous system improvements.

Why Join This Team:

• Work with modern supply chain planning technologies, including Kinaxis Maestro and SAP S/4HANA.
• Be part of a collaborative global IT organization supporting business transformation.
• Receive structured onboarding and internal training on Kinaxis and business processes.
• Contribute to continuous improvement initiatives that have a direct business impact.
• Enjoy a hybrid work environment that supports collaboration and flexibility.

What You Will Do:

• Serve as the functional Business Systems Analyst supporting the Kinaxis Maestro planning solution.
• Configure system data, validate data integrity, troubleshoot issues, and perform root cause analysis.
• Gather business requirements and translate them into functional solutions and system configurations.
• Prepare functional specifications, maintain documentation, and deliver knowledge transfer and user training.
• Coordinate testing activities including test planning, UAT, defect management, and release readiness while collaborating with business and technical teams.

What You Need to Succeed:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Accounting, or a related discipline.
• Experience supporting Supply Chain Planning processes such as Supply Planning, MRP, PPDS, ATP, or similar planning functions.
• Experience working with supply chain planning applications; Kinaxis experience is preferred, while SAP planning experience or other planning tools are also welcomed.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience supporting software testing, UAT coordination, or quality assurance activities is an advantage.