Communications Analyst Relations Program Support

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Communications Analyst Relations Program Support

Purpose:

• Responsible for supporting the Communications team and its execution of the Analyst Relations program through coordination of analyst assessments, briefings, reporting, and stakeholder engagement.
• Support the planning and execution of Analyst Relations activities through effective program management, workflow administration, content development and business coordination.
• Contribute to communications, sales enablement, and insight-sharing activities that help maximize the value of analyst relationships across the business

Specific:

• Support the planning, coordination, and execution of program activities across key analyst firms, business units, and communications stakeholders.
• Collaborate with internal stakeholders to ensure analyst assessments, briefings, communications activities, and reporting deliverables are completed on time and to a high standard.

Primary Responsibilities:

Support the delivery and execution of a variety of Communications Program activities, including but not limited to:

• Analyst survey and assessment planning, tracking, and coordination.
• Management of analyst briefing schedules, logistics, materials, and follow-up actions.
• Coordination of SME inputs, reviews, approvals, and supporting documentation.
• Maintenance of Analyst Relations calendars, trackers, workflows, repositories, and action logs.
• Support communications plans through coordination of actions across communications channels and stakeholders.
• Assist with sales enablement activities that leverage analyst validation, research, and recognition.
• Monitor analyst reports, enquiries, coverage, and industry developments and escalate significant updates as required.
• Maintain dashboards, performance metrics, reporting updates, and program status summaries.
• Support maintenance and updates of the Analyst Relations Hub and associated online resources on Sharepoint.
• Collaborate with stakeholders to gather requirements, track actions, and ensure activities remain aligned to business priorities and deadlines.
• Support continuous improvement of Analyst Relations processes, templates, workflows, and AI-enabled ways of working.
• Support operational workflows by maintaining trackers, repositories, approval logs, and shared resources that enable efficient collaboration.

Skills and Competences:

• Strong project coordination and organizational skills, with the ability to manage multiple workstreams, deadlines, and stakeholder priorities simultaneously.
• Proficiency with project and workflow management tools such as Smartsheet, Microsoft Planner, or similar platforms.
• Advanced Microsoft 365 skills, including Excel, PowerPoint, Teams, Outlook, and SharePoint.
• Experience creating and maintaining dashboards, reports, trackers, and performance metrics using Excel, Power BI, or similar reporting tools.
• Strong stakeholder management skills, with the ability to coordinate cross-functional inputs, reviews, approvals, and follow-up actions.
• Content development includes drafting, editing, and refining analyst assessments, briefing materials, executive summaries, and other business content using SME input.
• Excellent written and verbal communication skills, including meeting coordination, status reporting, and executive-ready updates.
• High attention to detail with strong administrative, documentation, and records management capabilities.
• Ability to analyze information, identify trends, track progress, and escalate risks or issues appropriately.
• Experience maintaining shared repositories, knowledge bases, content libraries, or collaboration platforms.
• Continuous improvement mindset, with an interest in process optimization, automation, AI-enabled ways of working, and operational excellence.
• Ability to work independently while managing competing priorities in a fast-paced, globally matrixed environment.
• Experience supporting communications, marketing, research, business operations, program management, or related functions is advantageous.

Scope:

General:

• Performs routine assignments in entry level of the professional career band
• Typically a graduate, although may have progressed into the role via equivalent business experience that provide knowledge and exposure to fundamental, theories, principles, and concepts
• Professional roles will typically require a degree in their specific discipline which may apply to specific positions.
• Receives instruction, guidance and direction from others
• Limited decision making authority guided by policies, procedures, and business operations protocol