Senior Software Engineer

At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Education, Health and Fitness, Boutique Wellness, Field Services, and Personal Services.

Xplor Growth (formerly BrandBot) is Xplor's customer engagement and retention suite. It helps businesses grow and keep their customers through marketing automation, customer journeys, SMS and email messaging, forms, loyalty, and referrals, all built on a shared customer data platform that connects to Xplor's business management products.

Our core values (Make Life Simple, Build for People, Move with Purpose, and Create Lasting Communities) are key to who we are and guide us in everything from how we hire to how we recognize our team members.

We're looking for a senior software engineer who can design and write code in a multi-tenant SaaS environment. The candidate needs to be highly collaborative, productive in a dynamic development environment, and willing to use AI in their day-to-day work.

What You'll Do

• Collaborate with teammates and other functions in a geographically distributed remote environment.

• Build hands-on with TypeScript/Node.js, Python, and AWS serverless and event-driven services across the Xplor Growth and BrandBot platforms.

• Create well-designed, testable, efficient systems following company processes and industry best practices.

• Lead technical design initiatives and efforts.

• Troubleshoot and resolve software defects and production issues.

• Use pull requests as a path to teach and learn.

• Share ownership of team dynamics, processes, and growth.

Required Qualifications

• A track record of designing, building, and owning production systems in a multi-tenant SaaS environment from start to finish, including leading technical design across multiple services and supporting systems after launch.

• Strong production skills in TypeScript/Node.js (Express or NestJS) and Python (Django or FastAPI).

• Experience with AWS serverless, container-based, and event-driven architecture, including Lambda, API Gateway, SQS, EventBridge, and ECS/Fargate with Docker, deployed through the Serverless Framework or similar tools.

• Strong skills with PostgreSQL/MySQL, DynamoDB, and Redis.

• Experience building secure RESTful APIs, including OAuth2 / AWS Cognito authentication and protecting customer personal data.

• Solid engineering practices, including automated testing (Vitest, Jest, Pytest, or Playwright), CI/CD with GitHub Actions, observability (Datadog, Sentry), and feature flags.

• Clear communication with product, design, and engineering partners, and a commitment to mentoring through code reviews, pairing, and technical guidance.

• Willingness to use AI-assisted development tools in your day-to-day work.

Strongly preferred

• Experience building LLM-powered features.

• PHP / Laravel experience.

• Terraform or other infrastructure-as-code experience.

• Background in marketing automation, CRM/CDP, or customer engagement platforms, including SMS and email integrations such as Twilio and SendGrid, and familiarity with consent rules such as TCPA and CAN-SPAM.

• Experience modernizing legacy monoliths into well-bounded services.

• Front-end experience with Vue 3 or a comparable modern framework such as React.

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way

• Do the right thing

• Say it straight

• Win together

• Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs

• #GiveBackDays/Commitment to social impact - 3 extra days off to volunteer and give back to your local community

• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program

• Access to free mental health support

• Flexible working arrangements

Before you apply

To be considered for employment, you must be legally authorized to work in the country where the role is advertised. This applies to remote roles too. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.

Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly.

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.

Interview Recording and Background Checks

As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. We encourage applications from all sectors of the community. All Information will be kept confidential according to EEO guidelines.

Xplor is committed to fully including all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure people with disabilities receive reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [email protected].

We make it a priority to respond to every applicant.