Programme Manager — Client Onboarding & Migration

Programme Manager - Client Onboarding & Migration (Day rate contract/ Inside IR35)

Location: Basildon, Essex - on-site 5 days per week

Contract type: Day-rate contract, Inside IR35

Right to work: Valid UK right to work required

The role

A global payments and financial technology organisation is bringing new

clients onto its platform and needs an experienced programme manager to own

those onboarding and migration programmes end to end. You'll be the single

point of accountability for delivery - running the plan, the team and the client

relationship - from initiation through go-live and into service transition.

What you'll do

• Own

  end-to-end delivery of large client onboarding and implementation

  programmes, covering both greenfield builds and migration of existing

  customer portfolios onto the platform

• Manage

  senior client stakeholders directly - setting and holding expectations on

  scope, plan, deliverables and timelines

• Lead

  a matrix team of project managers and workstream leads across development,

  testing, security, training, operations and business solutions

• Establish

  and run programme governance; manage risks, issues, dependencies and

  change; control cost, time and quality

• Work

  closely with the PMO to keep delivery aligned to methodology and

  governance standards

Requirements

What you'll need (essential)

• A

  track record running large, complex, client-facing technology programmes

• Strong

  senior stakeholder management - comfortable owning the client relationship

  at programme level

• Experience

  leading multi-workstream / matrix delivery

• Able

  and willing to be on-site in Basildon five days a week

• UK

  right to work

Nice to have (not essential)

• Background

  in payments, merchant acquiring, card processing or fintech platform

  delivery

• Specific

  experience with client onboarding or platform migration programmes

• A

  recognised delivery qualification (e.g. MSP, PRINCE2, PMP)

Note: this is a strong generalist programme management role

first - domain payments experience is a bonus, not a gate.