Module Lead - Advanced Java, JEE

We are seeking an experienced Java Module Lead to lead application development and support initiatives across enterprise-grade applications. The ideal candidate should possess strong technical expertise in Java technologies, excellent communication and stakeholder management skills, and a solid understanding of ITIL-based service management processes. The candidate will be responsible for leading a team, driving technical solutions, ensuring service excellence, and collaborating with business and customer stakeholders.

Key Responsibilities:

• Technical Leadership
  • Lead design, development, enhancement, and maintenance of enterprise applications built on Java technologies.
  • Provide technical guidance and mentorship to development and support teams.
  • Conduct code reviews and ensure adherence to coding standards, security, and best practices.
  • Drive root cause analysis and resolution of complex production issues.
  • Participate in architecture discussions and recommend scalable solutions.
• Application Support & Service Management
  • Manage production support activities and ensure adherence to agreed SLAs and KPIs.
  • Lead incident, problem, and change management activities.
  • Coordinate issue triage, prioritization, escalation, and resolution with cross-functional teams.
  • Drive continuous service improvements and automation initiatives.
  • Prepare service reports, operational metrics, and executive status updates.
• Stakeholder & Team Management
  • Act as the primary point of contact for customer and business stakeholders.
  • Facilitate requirement discussions, technical reviews, and governance meetings.
  • Manage team deliverables, resource planning, and workload distribution.
  • Ensure effective communication between business, development, testing, and support teams.

Required Technical Skills:

• Strong hands-on experience in Core Java, Java 8+, Collections, Multithreading, and JVM concepts.
• Extensive experience with Spring Boot, Spring MVC, Spring Security, and Microservices Architecture.
• Experience with RESTful APIs, web services, and integration frameworks.
• Strong knowledge of SQL, database design, and performance tuning (Oracle, SQL Server, PostgreSQL, or MySQL).
• Experience with Kafka, MQ, or event-driven architectures.
• Familiarity with cloud platforms such as Azure, AWS, or GCP.
• Experience with CI/CD tools such as Jenkins, GitHub, GitLab, Maven, SonarQube, etc.
• Understanding of containerization technologies such as Docker and Kubernetes.
• Strong debugging, performance tuning, and troubleshooting skills.

ITIL & Support Expertise:

• Strong understanding of ITIL frameworks and service management processes.
• Experience in:
  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Major Incident Handling
  • SLA and KPI Management
• ITIL Foundation Certification is preferred.

Soft Skills:

• Excellent verbal and written communication skills.
• Strong customer-facing and stakeholder management capabilities.
• Ability to lead technical discussions with business and executive stakeholders.
• Strong analytical, problem-solving, and decision-making skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience leading distributed/global teams.

Skills

Change Management, ITIL, Incident Management, Java, Microservices, Problem Management, REST, SLA, Spring Boot, Spring Mvc, Spring Security