(Associate) Product Manager, Life Services

Zalo Platform is on a mission to build a dynamic ecosystem that fosters connection and value exchange, creating meaningful benefits for both users and businesses. As an Associate Product Manager, you will engage closely with users, collaborate with business partners, and work cross-functionally with teams integrating into the platform. Your contributions will be essential in ensuring the platform’s success and expanding its impact within one of Vietnam’s leading tech ecosystems.

What you will do

• Product Development: Lead the end-to-end process of building and launching innovative products, from ideation, design, and development to deployment.
• Project Management: Collaborate with cross-functional teams (Engineering, Design, Business, Legal, Operations, and Finance) to ensure the timely delivery of products and features.
• Research & Analysis: Gather and analyze user insights, market trends, and business needs to shape product strategies that align with Zalo’s mission and industry standards.
• Measurement & Optimization: Defined and analyzed product performance metrics; leveraged data-driven decisions to optimize product quality.
• Trend Adaptation: Stay updated on the latest market trends, user demands, and business directions to adapt and refine product strategies accordingly.

What you need

• At least 5 years of experience in product management, ideally in consumer-facing mobile platforms and digital services.
• Strong background in UI/UX, user analysis, and a deep understanding of consumer behavior and business growth strategies.
• Solid knowledge of the tech industry, digital platforms, and user experience. Experience working with technical teams is a plus.
• Strong data analysis, critical thinking, and problem-solving skills.
• Strong communication and collaboration skills.
• Proactive, creative, eager to learn, and ready to thrive in a fast-evolving landscape.