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IT-Systemadministrator (m/w/d) – 1st & 2nd Level

ZEBES • German: C1 • 4 months ago
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Salary
≈ $53k – $106k per year (Estimated)
Location
In office (Heddesheim)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Jun 16, 2026. ZEBES scores B on the Alion truth index.

Overview
Company
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Profile match

ZEBES

ZEBES: Das IT-Systemhaus für exzellente IT-Lösungen – IT-Sicherheit, Infrastruktur & Service für Unternehmen. Maßgeschneiderte IT-Lösungen für Sie!
zebes.de • HQ: Heddesheim, Germany • IT Infrastructure & Networking Services • IT Resellers & VARs • Information Technology • Est. 2003

Deine Aufgaben

•1st & 2nd Level Support für unsere Geschäftskunden (Remote & vor Ort)
  • Analyse, Priorisierung und Bearbeitung von Incidents und Service Requests
  • Administration von Microsoft 365, Windows Server & Clients
  • Betreuung von Netzwerken, Firewalls und Security-Lösungen
  • Unterstützung bei IT-Projekten (z. B. Migrationen, Rollouts, Cloudlösungen)
  • Dokumentation in unserem Ticketsystem & Wissensmanagement
  • Proaktive Kundenbetreuung und Beratung

Dein Profil

  • Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker) oder vergleichbare Erfahrung
  • Erfahrung im 1st/2nd Level Support in einem IT-Systemhaus oder ähnlichem Umfeld
  • Gute Kenntnisse in:
    • Windows Client & Server
    • Microsoft 365
    • Netzwerktechnik (LAN, VLAN, VPN)
  • Strukturierte und lösungsorientierte Arbeitsweise
  • Kommunikationsstärke und Freude am Kundenkontakt
  • Führerschein Klasse B
Bei uns kannst du mehr als „Support“ machen:
  • Spezialisierung (z. B. Cloud, Security, Netzwerk)
  • Projektverantwortung
  • Perspektive Richtung Senior / System Engineer

Warum wir?

  • Moderne Arbeitsweise (digitale Prozesse, klare Strukturen)
  • Spannende Kunden & abwechslungsreiche Projekte
  • Flache Hierarchien & schnelle Entscheidungen
  • Weiterbildung & Zertifizierungen (z. B. Microsoft, Sophos, Lancom etc.)
  • Top Ausstattung (Notebook, Smartphone, moderne Tools)
  • Flexible Arbeitszeiten & Homeoffice-Anteil
  • Team, das zusammenhält und sich gegenseitig unterstützt
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