Rental Coordinator - Denver, CO

About Zedcor Inc.

Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida.

For more information, check out www.zedcor.com.

Position Overview

The Rental Coordinator plays a vital support role within Zedcor's branch operations, ensuring that equipment logistics, customer service, and administrative processes run smoothly and accurately. This position is the operational backbone of the branch and responsible for coordinating rental activity, maintaining equipment records, managing on-call responsibilities, and supporting the field team with timely, organized documentation. The Rental Coordinator works closely with the Branch Manager, service technicians, and Sales Representatives to ensure every rental is tracked, every piece of equipment is accounted for, and every customer interaction reflects Zedcor's commitment to excellence.

Key Responsibilities

• Rental Order Management:
• Process rental requests and coordinate equipment reservations.
• Track rental schedules to ensure equipment availability and minimize conflicts.
• Customer Communication:
• Serve as the primary point of contact for customers, handling inquiries and providing rental quotes.
• Ensure prompt responses to customer needs and resolve any rental-related issues.
• Logistics Coordination:
• Arrange equipment deliveries, pickups, and transfers in collaboration with technicians and delivery teams.
• Monitor delivery schedules to ensure on-time service.
• Dispatching technicians to service and maintain equipment.
• Inventory Oversight:
• Monitor equipment status and availability, ensuring accurate records.
• Coordinate with maintenance teams to schedule servicing and repairs for rental equipment.
• Documentation and Reporting:
• Maintain detailed records of rental agreements, inventory usage, and billing details.
• Prepare reports on rental activity, equipment utilization, and customer satisfaction.
• Customer Support:
• Follow up with customers during and after rentals to ensure satisfaction and address any concerns.
• Identify opportunities for additional services or repeat business.

Qualifications

• High school diploma or equivalent; additional education in business, logistics, or related fields is a plus.
• 2+ years of experience in equipment rental, customer service, or logistics coordination.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent problem-solving and organizational abilities.

Physical Requirements

• Ability to lift or move equipment up to 50 lbs.
• Standing, walking, or sitting for extended periods.

Compensation and Benefits:

• $70,000 - $80,000, based on experience.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career advancement.

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Why Join Zedcor?

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law.